Centralized Surgery Scheduler- Cape Care for Women

Saint Francis Healthcare System•Cape Girardeau, MO

12d

About The Position

The Centralized Surgery Scheduler coordinates specialized surgical procedures, including scheduling and authorizing procedures and understanding the specialized equipment, resources, and pre-operative protocols involved. The role verifies insurance coverage for surgical interventions, assesses medical necessity for surgeries, appointments, and procedures, and supports regulatory compliance and reimbursement through accurate documentation. The scheduler serves as a liaison among surgeons, specialized departments, and hospital personnel to coordinate procedures, address departmental needs, and streamline processes. The position also supports process improvement, handles sensitive patient and surgery information in accordance with HIPAA, coordinates emergency responses for specialized surgeries, and provides training and mentorship in specialized scheduling practices. The role supports the department and Saint Francis Medical Center’s mission, vision, values, and philosophy, and includes other duties as assigned by the Supervisor, Manager, and/or Director. The standard schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Remote work may be available after successfully completing six months of onsite training.

Requirements

High school diploma or GED.
One year of experience and knowledge in scheduling, referrals, and workflow management is preferred.

Nice To Haves

One year of experience and knowledge in scheduling, referrals, and workflow management.

Responsibilities

Schedule and authorize surgical interventions, including specialized procedures.
Verify insurance coverage for surgical interventions and navigate complex insurance plans and coverage requirements.
Assess medical necessity for surgeries, appointments, and procedures to support regulatory compliance and reimbursement.
Coordinate specialized procedures as a liaison among surgeons, specialized departments, and hospital personnel.
Maintain compliance with specialized procedure requirements and ensure accurate documentation for reimbursement.
Collaborate with specialized departments to identify process improvements and implement changes that support efficiency and quality of care.
Handle sensitive and confidential surgery and patient-care information in accordance with HIPAA regulations.
Coordinate emergency responses for specialized surgeries.
Provide training and mentorship in specialized scheduling practices.
Live the mission, vision, values, and philosophy of the department and Saint Francis Medical Center.
Perform other duties as assigned by the Supervisor, Manager, and/or Director.

Benefits

Medical, prescription, dental, and vision coverage, available on the first of the month after hire date, for eligible colleagues.
Saint Francis Medical Services Discount.
Earned Time Off (ETO), combining vacation, sick, holiday, and personal days; accrual is based on relevant years of work history.
Retirement benefits with immediate Saint Francis Healthcare System matching.
Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation.
Benefit Support through Health Advocate.
Employee Assistance Program.
Flexible Spending Accounts.
Identity Theft Protection.
Pet Insurance.
Earned Wage Access.