Central Video Manager

Gateway Church • Southlake, TX

5d

About The Position

The Central Video Manager owns Gateway Church’s video standards and systems, including cameras, projection, LED, media servers, and screen graphics. The role establishes the video standard used across campuses, oversees video direction and content playback for Central services, and leads the Video Operators, CG Operators, Video Team Members, and video Serve Team. It combines creative responsibility for how services are shot with responsibility for the systems that support production.

The manager oversees video operations at the broadcast campus and video direction for Central weekend services and events, while maintaining standards across campuses. The role also manages service-content intake and archiving, video equipment and systems, budgets within approved thresholds, training and development, and coordination with other production disciplines. The manager serves at weekend services and churchwide events as required, travels to campuses as needed, and may personally direct or cover video positions.

The position requires a clear passion for Jesus and a strong biblical foundation, along with technical expertise, leadership, troubleshooting, planning, and the ability to remain effective under live-event pressure. The employee must be or become a Gateway Church member upon employment. Physical duties include extended sitting or standing, occasional kneeling or crouching, lifting equipment, and working at heights on ladders or lifts. Weekend and evening work is required.

Requirements

• Clear passion for Jesus and a strong biblical foundation.
• Five or more years of professional video or broadcast experience.
• Associate degree or equivalent experience in a technical field.
• Strong working knowledge of audio, video, and lighting systems, live production workflow, and the engineering required to troubleshoot and keep systems operational.
• Ability to maintain, support, and troubleshoot AVL systems independently and recognize when a fault requires an engineer.
• Willingness to be trained and assessed to an agreed competence standard and keep that standard current as systems change.
• Deep technical knowledge of camera systems, switchers, projection, LED, and media servers.
• Strong video direction instincts for multi-camera live services.
• Demonstrated ability to lead and develop technical Team Members and Serve Teams.
• Strong troubleshooting skills across video hardware and software.
• Ability to function effectively and calmly under live, high-pressure conditions.
• Strong planning and budget-management skills.
• Comfort holding others accountable with clarity and care.
• Demonstrated emotional and relational intelligence.
• Strong time-management skills and ability to manage several priorities at once.
• Proficiency in Microsoft Office and ability to learn and use new software and systems.
• Ability to sit or stand for extended periods; occasionally kneel or crouch; frequently lift or move up to 10 pounds; occasionally lift or move up to 25 pounds; lift and move video equipment up to 50 pounds; and work at heights on ladders or lifts.
• Availability to work weekends and evenings.
• Must be a Gateway Church member or become one upon employment.

Nice To Haves

• Prior experience in a multisite church environment.

Responsibilities

• Own video direction standards, camera systems, projection, LED, and media-server health for Gateway Church.
• Lead and develop Video Operators, CG Operators, Video Team Members, and the video Serve Team; recruit, train, and provide accountability for Serve Team members.
• Oversee video direction for Central weekend services and events, including rehearsal notes and pre-service meetings.
• Own video operations at the broadcast campus and the video standard at all campuses.
• Manage intake, organization, and archiving of captured service content, and respond to other departments’ requests for recordings, clips, and archived content.
• Develop churchwide training benchmarks and protocols for camera operators, shaders, and video directors.
• Oversee daily video systems and equipment management, including troubleshooting, cleaning, maintenance, and firmware updates.
• Oversee loading, programming, and testing of video and graphic content for services and events.
• Serve as the point of contact for camera system installation and upkeep across campuses.
• Manage the video budget within the approved threshold and contribute to equipment lifecycle and capital requests.
• Personally direct or cover video positions as needed.
• Partner with Worship, Gateway Music, Lighting, Audio, and Broadcast to deliver excellent in-room and broadcast video, including at extension campuses.
• Travel to campuses as needed to provide quality control, feedback, and coaching.
• Review area metrics and make decisions accordingly.
• Serve at weekend services and churchwide events as the ministry calendar requires.
• Maintain strong working knowledge of the local audio, video, lighting, and control systems.
• Perform routine and preventative maintenance on systems; diagnose and resolve first-line faults across audio, video, and lighting, escalating when needed with a clear account of testing already performed.
• Keep local system documentation, patch files, and show files current.
• Participate in training provided by Systems Engineers and maintain the competence level agreed for the role.
• Perform other duties as assigned and serve alongside the broader team as ministry and organizational needs arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree