Central Maintenance Service Coordinator

Dolese Bros. Co.•Oklahoma City, OK

About The Position

The Central Maintenance Service Coordinator (CMS Service Coordinator) coordinates fleet maintenance workflow activities through the Computerized Maintenance Management System (CMMS). The role connects maintenance shops, field locations, and technicians to help ensure preventive maintenance, repairs, and inspections are completed on time with minimal disruption to operations. The coordinator schedules maintenance, tracks upcoming service needs, assists with parts procurement, creates purchase orders, and maintains accurate maintenance records while supporting shop efficiency. The position also supports fleet reliability, equipment availability, and efficient maintenance operations by coordinating with plant personnel, operations teams, vendors, and technicians. Reliable, regular attendance at the worksite or assigned work location is required. Other duties related to the nature of the job may be assigned temporarily or permanently as needed.

Requirements

High school diploma or equivalent required.
Minimum of two years of experience in fleet maintenance, equipment maintenance, service coordination, operations support, or a related field preferred.
Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment.
Excellent planning and scheduling abilities.
Strong attention to detail and ability to maintain accurate records and documentation.
Strong problem-solving and decision-making skills.
Ability to prioritize competing tasks and adapt to changing operational needs.
Ability to work independently while collaborating effectively across multiple departments.
Excellent communication and customer service abilities.
Ability to communicate and interact effectively with internal customers and external vendors.
Proficiency in Microsoft Office applications, particularly Excel and Outlook.
Willingness to work a flexible schedule, including early mornings, nights, and weekends as required.
Ability to lift objects of various dimensions weighing up to 30 pounds occasionally.
Ability to repeatedly climb stairs and ladders.
Ability to work in confined spaces.
Ability to repeatedly balance, bend from the trunk, crawl, kneel, and push and pull objects.
Ability to repeatedly reach and squat, and tolerate prolonged standing, walking, and sitting.
Ability to work near, around, or on light or heavy equipment.
Ability to perform repetitive motions such as typing and data entry using a keyboard and mouse.
Ability to communicate clearly and effectively.

Nice To Haves

Experience using CMMS or similar fleet maintenance software.
Basic understanding of heavy-duty truck or construction equipment maintenance.

Responsibilities

Manage daily maintenance workflow activities through the CMMS.
Review, prioritize, and coordinate incoming repair requests and work orders.
Coordinate shop schedules to maximize technician productivity.
Schedule preventive maintenance services based on mileage, hours, or time intervals.
Schedule and coordinate mobile service work at plant and jobsite locations.
Monitor work order status and support timely completion of maintenance activities.
Follow up on overdue work orders and outstanding repairs.
Notify plant personnel at field locations of upcoming and overdue preventive maintenance activities.
Coordinate equipment availability with plant managers and operations teams to support maintenance scheduling and service activities.
Serve as a primary contact between maintenance, operations, vendors, and technicians.
Communicate updates regarding maintenance schedules, equipment status, and repair progress.
Assist with identifying and ordering parts required for scheduled repairs.
Create purchase orders for parts, outside repairs, and vendor services.
Coordinate with vendors to support timely delivery of parts and services.
Track backordered or delayed parts and communicate potential impacts to maintenance schedules.
Maintain accurate maintenance records within the CMMS.
Ensure work orders contain complete labor, parts, and repair documentation.
Generate maintenance reports, service schedules, and supporting documentation as needed.
Monitor preventive maintenance compliance and equipment downtime metrics.
Support inventory control and parts management activities as needed.
Identify opportunities to improve maintenance scheduling and workflow efficiency.
Assist with developing and maintaining standardized maintenance processes and procedures.
Support fleet reliability initiatives and preventive maintenance programs.
Maintain reliable, regular attendance at the worksite or assigned work location.
Perform other duties and responsibilities related to the nature of the job as assigned on a temporary or permanent basis.