Central Billing Specialist

Commercial Tire•Meridian, ID

About The Position

The Central Billing Specialist is responsible for billing Central Billing Accounts related to Commercial Tire’s Strategic Accounts and ensuring billing accuracy. The role also assists with projects, works with the Strategic Account Team on reconciliation issues, and identifies and recommends ways to improve customers’ experience with invoices, statements, and related processes. The position involves creating and documenting Central Billing account processes, maintaining billing systems and customer records, generating invoices, maintaining accounts receivable files, and assisting with monthly metrics reports. The specialist investigates and resolves irregularities, questions, and disputes, and works with stores, dealers, and the sales department on billing questions. The role is non-exempt and full-time. Work is primarily indoors at a shared workstation, with occasional shift work and extended days potentially required. The job includes frequent clerical work and communication, mostly sitting, and occasional lifting or carrying of up to 10 pounds. Company-provided software and systems, a computer, keyboard, and telephone are used.

Requirements

Be 18 years of age or older.
Have strong Microsoft Suite skills, with a focus on Excel.
Demonstrate attention to detail, business acumen, process management, and listening skills.
Work well with all levels of staff.
Have 5 or more years of experience in business.

Nice To Haves

Experience in a growing team environment is desired.

Responsibilities

Create and document Central Billing account processes.
Maintain the billing system and customer records.
Generate invoices.
Maintain accounts receivable files and records.
Assist with producing certain monthly metrics reports.
Investigate and resolve irregularities, questions, and disputes.
Work with stores, dealers, and the sales department on billing questions.
Assist with projects and work with the Strategic Account Team on reconciliation issues.
Explore and recommend ways to improve customers’ experience with invoices, statements, and related processes.
Perform other duties as assigned.