Center Support Coordinator (Early Childhood Ed Program)

EASTER SEALS NORTH GEORGIA•Stone Mountain, GA

107d•Onsite

About The Position

The Center Support Coordinator coordinates and oversees the center’s daily after-school program operations, helping ensure a safe, engaging, and developmentally appropriate environment for children. The role provides day-to-day operational leadership during program hours, coordinates activities, supports staff in delivering high-quality services, and serves as the primary on-site point of contact until relieved by the Center Manager or another designated administrator. The position promotes compliance with Head Start Performance Standards, Bright from the Start licensing requirements, organizational policies, and applicable health and safety standards to support positive outcomes for children and families. The coordinator develops, coordinates, implements, and evaluates after-school activities; organizes daily operations, staffing assignments, classroom coverage, supplies, and records; and provides operational direction to After-School Teachers. The role responds to operational issues, parent concerns, emergencies, and safety matters within its assigned authority, and communicates staffing and performance concerns to the Center Manager. The coordinator may remove an employee from classroom duties or send an employee home when needed to protect health and safety, but does not have independent authority to hire, terminate, promote, issue formal discipline, suspend employees, conduct performance evaluations, or make final employment decisions. The position supports family and community engagement, classroom activities, child supervision, meal service, compliance, mandated reporting, and licensing or monitoring activities. The coordinator may also assist families with community resources and support services and performs other related duties as assigned.

Requirements

High school diploma or GED required.
At least two years of experience working with children in a licensed childcare, Head Start, school-age, or youth development program.
Strong leadership, communication, and interpersonal skills.
Ability to manage multiple priorities and adapt to changing needs.
Ability to learn and navigate technology.
CPR/First Aid certification, or ability to complete certification upon hire.
Satisfactory Comprehensive Records Check Determination.
Successful completion of a 40-hour director's training course within organizational timeframes.
Ability to coordinate the work of others in a collaborative environment.
Ability to exercise sound judgment during emergencies and operational situations.
Ability to effectively document incidents, operational concerns, and policy violations.
Ability to communicate professionally with staff, families, regulatory agencies, and community partners.
Ability to de-escalate conflict and resolve routine operational issues independently while recognizing when leadership intervention is required.

Nice To Haves

CDA or Associate's Degree in Early Childhood Education or a related field.
Prior experience coordinating activities, leading teams, or serving in a lead worker capacity.
Experience in curriculum planning or youth enrichment activities.
Knowledge of child development principles and behavior management strategies.
Bilingual abilities.

Responsibilities

Develop, coordinate, implement, and evaluate after-school activities supporting children's academic, social, emotional, and physical development.
Coordinate daily after-school operations to ensure safe, organized, and efficient program delivery.
Ensure compliance with ESNG policies, Head Start Performance Standards, Bright from the Start licensing requirements, and safety procedures.
Maintain accurate and timely attendance records, program documentation, incident reports, and other required records.
Coordinate supplies, equipment, and learning materials for daily programming.
Assist with monitoring program budgets and resource utilization.
Provide day-to-day operational direction and guidance to After-School Teachers during program hours.
Coordinate staff assignments and classroom coverage to maintain required child-to-staff ratios and safe supervision.
Serve as the highest-ranking on-site operational representative during after-school hours when the Center Manager is absent.
Respond to operational issues, parent concerns, emergencies, and safety matters within assigned authority.
Communicate staffing, operational, and performance concerns to the Center Manager in a timely manner.
Document employee attendance issues, performance concerns, and policy violations, and provide factual information to assist the Center Manager with employment decisions.
Recommend coaching or corrective action when operational or policy concerns are identified.
Remove an employee from classroom duties or send an employee home when necessary to protect health, safety, or program operations; immediately notify the Center Manager or designated administrator and complete required documentation.
Build positive relationships with children, families, schools, and community organizations.
Coordinate with teachers, specialists, and community partners to enhance after-school programming.
Assist families in accessing community resources and support services when appropriate.
Address behavioral concerns using positive guidance techniques and established program procedures.
Provide classroom support as needed to maintain licensing ratios, ensure child supervision, and support educational activities and meal service.
Use classroom observations to understand children's developmental needs and support individualized Family Partnership Agreements.
Assist other center staff during periods of increased operational need.
Ensure compliance with confidentiality requirements, child supervision standards, health and safety regulations, and organizational policies.
Report suspected child abuse or neglect in accordance with mandated reporter requirements.
Assist during licensing visits, audits, monitoring reviews, and emergency preparedness activities.
Perform other related duties as assigned.