Center Sales Director, Naples

European Wax Center•Naples, FL

19h•$55,000 - $65,000

About The Position

EWC Growth is seeking a Center Sales Director to lead the day-to-day success of a center, owning sales, team performance, talent development, and operations. As the senior leader on-site, the Director sets expectations and culture, coaches the team, recognizes achievements, and drives business results while delivering an elevated guest experience. The role oversees service and retail sales, Wax Passes, future bookings, center KPIs, revenue goals, and performance metrics. It includes local marketing and community engagement, guest service leadership, recruiting and developing associates, schedule and labor management, and center administration and compliance. The position is full-time with open availability and flexibility to work evenings and weekends. Compensation includes a base salary of $55,000–$65,000 based on experience, plus up to $25,000 in annual commissions with uncapped earning potential. The company reports average annual earnings of $80,000–$95,000 for Center Sales Directors, with top performers earning more.

Requirements

At least 3 years in a sales leadership or management role across retail, beauty, or spa industries.
Proven track record of achieving sales and operational targets.
Team leadership and talent development skills.
Financial acumen, budget management, and schedule creation skills.
Excellent verbal and written communication and conflict resolution skills.
Guest service and sales expertise.
Proficiency in Microsoft Office and POS systems.
Full-time, open availability with flexibility to work evenings and weekends.
Strong proficiency in English.
Ability to lift up to 25 pounds and stand for extended periods.

Nice To Haves

Exposure to a luxury environment.

Responsibilities

Drive service sales, retail sales, Wax Passes, and future bookings.
Own center KPIs, revenue goals, and performance metrics; analyze results and turn insights into action.
Build local partnerships through grassroots marketing and events, and execute local marketing and community engagement initiatives.
Coach associates on sales behaviors and delivering an elevated guest experience.
Champion an exceptional guest experience and coach associates to create meaningful guest connections.
Resolve escalated guest concerns and support the front desk during high-volume periods, leading by example.
Ensure guest interactions reflect brand standards.
Recruit, hire, train, and retain high-performing associates.
Coach the team to strengthen sales, service, and leadership skills; provide regular feedback and performance conversations.
Recognize achievements and maintain accountability around opportunities while building a positive, high-energy culture.
Create associate schedules while managing labor targets.
Oversee timekeeping, payroll, deposits, and other daily administrative functions.
Maintain compliance with training, licensing, HR, and operational requirements.
Manage inventory, product ordering, and payment/EFT processes.
Keep the center organized, efficient, and ready to perform.

Benefits

Complementary waxing services.
50% off exclusive skincare retail products.
401(k) plan.
Paid time off and sick leave.
Paid parental leave.
Medical, dental, and vision insurance.
Company-paid life and disability insurance for eligible employees.
Flexible Spending Accounts (FSA) and dependent care benefits.
Pre-tax commuter and transportation benefits.
Ongoing training, recognition programs, and career pathing opportunities.
Base salary of $55,000–$65,000 based on experience, plus up to $25,000 in annual commissions with uncapped earning potential.