CLOSET SALES/DESIGNER - NAPLES

CITY Furniture•Naples, FL
•$50,000 - $100,000•Onsite

About The Position

The Residential Closet Sales/Designer creates innovative designs that meet clients’ budgets while maximizing revenue on CITY HOME and Ashley HomeStore products. The role builds and maintains relationships with vendors and internal cross-functional teams and contributes to the success of the Sales - CITY Services Department. The position is based at an assigned showroom, with occasional participation in regional events, and requires a valid Florida driver’s license. Compensation is commission-based, with potential earnings of $50,000–$100,000 or more, plus mileage reimbursement. The role combines prospecting and sales, client home design, product knowledge, and administrative work. Designers meet with clients, develop scaled floor plans and design solutions, and may provide additional services involving lighting, window treatments, wall coverings, cabinetry, and flooring. They also engage with customers in showrooms, at events, and by phone; manage their own sales and collaborate with other teams; and maintain project records and progress updates. This is a full-time, 40-hour-per-week role with a flexible schedule that includes evenings and weekends. The position involves 60–70% travel and requires navigating large showrooms and being on one’s feet for up to eight hours a day, including guiding customers around the showroom for extended periods.

Requirements

  • Bachelor’s degree from an accredited institution.
  • One to five years of experience in or from a related field.
  • Valid Florida driver’s license.
  • Effective and clear verbal and written communication.
  • Technology fluency.
  • Relationship management skills.
  • Receptivity to change.
  • Self-driven and motivated.
  • Customer-facing experience.
  • Ability to work evenings and weekends as part of a flexible full-time schedule.
  • Ability to work a 40-hour-per-week schedule and travel 60–70%.
  • Ability to navigate large showrooms, stand for up to eight hours a day, and guide customers through showrooms for extended periods.
  • Knowledge of Microsoft Office programs, including PowerPoint, Excel, Word, and Outlook.
  • Knowledge of Google Suite, including Docs, Sheets, and Slides.
  • Knowledge of SketchUp, Design Files, AutoCAD, or an equivalent design tool.

Nice To Haves

  • Interior Design license preferred.
  • Custom closet design background is a plus.

Responsibilities

  • Prospect for new business, network, engage customers, and close sales in showrooms, at events, or by phone.
  • Help customers identify financing options, create invoices, schedule deliveries, and manage information in the CITY CRM system.
  • Collaborate with Sales Associates and cross-functional teams to promote design services and close business.
  • Present design solutions, increase invoice amounts, sell profit categories, update showroom boards, and communicate project progress.
  • Meet monthly predetermined sales goals.
  • Meet with clients to determine project requirements and create designs within their budgets.
  • Measure spaces and draw scaled floor plans; select colors and develop paint or color palettes.
  • Provide additional design services, such as lighting, window treatments, wall coverings, cabinetry, and flooring, when needed.
  • Arrange furniture to make effective use of space and meet clients’ functional and aesthetic needs; select accessories and wall art.
  • Accept delivery or installation of items when necessary and provide exceptional customer service, including handling client objections and criticism.
  • Stay current on product information and industry news; understand product features and benefits to meet customer needs.
  • Maintain accurate timesheets, mileage reports, design reports, account records, project tracking, and schedules.

Benefits

  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Voluntary insurance, including accident, hospital, and critical care coverage.
  • 401(k) with company match.
  • Paid vacation and sick time.
  • Employee Resource Groups (ERGs).
  • Flexible environment.
  • Employee Assistance Program (EAP).
  • Associate purchase discount program.
  • Paid parental leave.
  • Mileage reimbursement.
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