Seasonal Retail Sales Associate, Naples

Macy's•Naples, FL
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you deliver results through selling and genuine hospitality to create standout holiday shopping experiences. You learn customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Working on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to create memorable visits. You work toward selling goals through customer engagement and smart selling behaviors, building trust, meeting sales targets, and inspiring customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top sellers, and staying informed about trends and promotions. They maintain a shoppable space, support merchandise handling and presentation, share Loyalty program benefits, and collaborate with teammates to serve customers and the community. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and build friendly, personal conversations and customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
  • Prepare for the day by reviewing sales goals and learning about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized conclusion to each interaction.
  • Support teammates through honesty, care, and collaboration.
  • Take pride in work, improve daily, and learn from colleagues to contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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