About The Position

The Seasonal Sales Associate is a key member of the customer service team, bringing upbeat energy and creating memorable customer experiences through storytelling and authentic engagement. The role involves developing thorough product knowledge and serving as an expert in sustainable fashion and personal style. Associates contribute to a seamless omnichannel customer experience and help achieve individual sales and performance goals while representing the brand’s purpose and values.

Requirements

  • Experience in a similar-scope role.
  • Ability to provide a seamless customer experience across retail and ecommerce channels.
  • Comfort using technology and apps.
  • Strong communication skills across a variety of platforms.
  • Proven record of achieving personal results in a retail business, including consistently exceeding sales and performance goals.
  • Passion for contributing to a purpose-driven brand.
  • Able to engage with others and nurture relationships.
  • Resourceful, willing to work hard, and comfortable taking initiative.
  • Inquisitive and comfortable asking challenging questions.
  • Self-starting and persistent in completing work.
  • Open to feedback and committed to learning and growth.
  • Available to work when the business is open, including nights, weekends, and holidays.
  • Able to bend, reach, stretch, lift, carry, and move at least 40 pounds.
  • Comfortable climbing ladders, moving regularly, and standing for extended periods.

Nice To Haves

  • Experience with high-growth direct-to-consumer retail brands.

Responsibilities

  • Create memorable customer experiences through storytelling and authentic engagement.
  • Know the product thoroughly and serve as an expert in sustainable fashion, product knowledge, and personal style.
  • Provide a seamless customer experience across retail stores and ecommerce platforms.
  • Contribute to achieving personal sales and performance goals.
  • Demonstrate advocacy for the brand’s purpose through business.
  • Follow through on commitments, respond to problems with solutions, and remain open to feedback and learning.

Benefits

  • Health benefits
  • 401(k) plan with company match
  • Incentives program
  • Commuter options and benefits
  • Generous employee discount
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