Center Sales Director, Vero Beach

European Wax Center•Vero Beach, FL

5d•$55,000 - $65,000•Onsite

About The Position

The Center Sales Director leads the day-to-day success of a center, overseeing sales, team performance, talent development, guest experience, and operations. As the senior on-site leader, this person sets expectations and culture, celebrates wins, and coaches the team to achieve business results. The role owns service and retail sales, Wax Passes, future bookings, center KPIs, revenue goals, and performance metrics, while using results to guide action and supporting local marketing and community engagement. The director champions an exceptional guest experience, coaches associates in building guest connections, resolves escalated concerns, supports the front desk during busy periods, and ensures brand standards are met. The position also recruits, hires, trains, and retains associates; provides feedback and performance coaching; and fosters an accountable, positive team culture. Operational duties include scheduling associates within labor targets; overseeing timekeeping, payroll, deposits, inventory, product ordering, and payment/EFT processes; maintaining compliance with training, licensing, HR, and operational requirements; and keeping the center organized and efficient. The role requires full-time availability with flexibility to work evenings and weekends, and the ability to lift up to 25 pounds and stand for extended periods. The stated base salary is $55,000–$65,000, determined by experience, plus up to $25,000 in annual commissions with uncapped earning potential. The company also reports average annual earnings of $80,000–$95,000 for Center Sales Directors, with top performers earning more. Monthly commissions are paid based on center performance.

Requirements

At least 3 years of experience in a sales leadership or management role across retail, beauty, or spa industries.
Proven track record of achieving sales and operational targets.
Team leadership and talent development skills.
Financial acumen, budget management, and schedule creation skills.
Excellent verbal and written communication skills and conflict resolution ability.
Guest service and sales expertise.
Proficiency in Microsoft Office and POS systems.
Full-time, open availability with flexibility to work evenings and weekends.
Strong proficiency in English.
Ability to lift up to 25 pounds and stand for extended periods.

Nice To Haves

Exposure to a luxury environment is preferred.

Responsibilities

Drive service sales, retail sales, Wax Passes, and future bookings.
Own center KPIs, revenue goals, and performance metrics; analyze results and act on insights.
Build local partnerships through grassroots marketing, events, and community engagement initiatives.
Coach associates on sales behaviors and delivering an elevated guest experience.
Champion a consistently exceptional guest experience and ensure interactions reflect brand standards.
Coach associates to create meaningful guest connections and resolve escalated guest concerns.
Support the front desk during high-volume periods and lead by example.
Recruit, hire, train, and retain high-performing associates.
Develop team sales, service, and leadership skills through coaching, feedback, and performance conversations.
Recognize team successes, maintain accountability, and build a positive, high-energy culture.
Create associate schedules while managing labor targets.
Oversee timekeeping, payroll, deposits, and daily administrative functions.
Maintain compliance with training, licensing, HR, and operational requirements.
Manage inventory, product ordering, and payment/EFT processes.
Keep the center organized, efficient, and ready to perform.

Benefits

Complementary waxing services.
50% off exclusive skincare retail products.
401(k) retirement plan.
Paid time off and sick leave.
Paid parental leave.
Medical, dental, and vision insurance.
Company-paid life and disability insurance for eligible employees.
Flexible Spending Accounts (FSA) and dependent care benefits.
Pre-tax commuter and transportation benefits.
Ongoing training, recognition programs, and career pathing opportunities.
Base salary of $55,000–$65,000 plus up to $25,000 in annual commissions, with uncapped earning potential.