Center Receptionist

Diversicare of Batesville•Batesville, MS

About The Position

The Center Receptionist supports Diversicare’s corporate office and provides a welcoming, professional experience for callers and guests. The role manages multiple phone lines, directs visitors and calls, handles incoming and outgoing mail, monitors deliveries, and maintains office supplies and directories. It also responds to facility requests, distributes employee recognition cards, completes special projects, and assists with administrative positions as needed. The position calls for strong customer service, communication, organization, attention to detail, and proficiency with Microsoft Office applications.

Requirements

Experience answering and directing multiple phone lines.
Excellent customer service skills.
Excellent verbal and written communication skills.
Detail-oriented, organized, and able to prioritize appropriately.
Proficiency in Word, Excel, PowerPoint, and Publisher.
Must maintain a professional appearance.
High school diploma or equivalent.

Nice To Haves

Previous administrative experience in a corporate setting.
College education.

Responsibilities

Manage multiple phone lines and direct calls as required.
Greet, announce, and direct guests.
Direct complaints to appropriate departments or individuals while maintaining confidentiality.
Maintain corporate office supply inventory and log invoices when received.
Process incoming and outgoing mail.
Maintain accurate telephone lists for emergency contacts and key personnel reference numbers.
Maintain supplies for the postage meter, copy machine, fax machines, FedEx, and UPS.
Respond to facility requests for business cards, name badges, and similar items.
Process and distribute company recognition cards for corporate and regional staff.
Update and maintain corporate and facility directories.
Monitor deliveries and notify receiving departments as appropriate.
Perform special projects as required.
Assist with administrative positions as needed.