Welcome Center Receptionist
Life Enriching Communities•New Albany, OH
•Onsite
About The Position
The Welcome Center Receptionist supports the safety and efficient operation of the Wesley Woods senior living community by providing front-desk, customer service, and administrative assistance. The role welcomes residents and visitors, directs phone calls, coordinates mail and deliveries, manages Guest Suite reservations and related invoicing, and monitors fire and medical alarms. This is a PRN, as-needed position with shifts available from 7:00 a.m. to 3:00 p.m., 3:00 p.m. to 11:00 p.m., and 11:00 p.m. to 7:00 a.m.
Requirements
- High school diploma or equivalent.
- Demonstrated customer service experience.
Responsibilities
- Answer and direct incoming phone calls.
- Greet and direct campus visitors.
- Receive and distribute incoming and internal mail, packages, and deliveries, and process outgoing mail, including HP mail to appropriate POAs as needed or instructed.
- Prepare labels for independent living mailboxes when residents are admitted, withdraw, or move to another level of care.
- Maintain the POA label binder as needed.
- Communicate effectively with departments across campus.
- Manage Guest Suite reservations, track them, and send invoicing to the Billing Department.
- Monitor fire and medical alarms.
- Assist residents with copies as needed.
Benefits
- Generous paid time off (PTO).
- Retirement fund with company match.
- On-site gym.
- Advancement opportunities.
- Beautiful, state-of-the-art facilities.
- Supportive team culture.
- Work that makes a difference.
- Excellent patient care ratios that support quality time with residents.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
