Center Operations Manager, MA

CareATC • Sebring, FL

1d

About The Position

CareATC is hiring a Medical Assistant to step into a Center Operations Manager opportunity. The role is the key operational contact for the health center and is accountable for day-to-day operations, performance against key performance indicators (KPIs), and performance management of health center support staff while continuing to provide hands-on patient care. The manager ensures the facility exceeds AAAHC standards and follows established policies.

This is a full-time, 40-hour-per-week position. The schedule is Monday, Wednesday, and Friday from 8 a.m. to 6 p.m.; Tuesday and Thursday from 8 a.m. to 5 p.m.; and the first and third Saturday of each month from 8 a.m. to noon. The posting notes there is no on-call schedule or holiday schedule.

Requirements

• High school diploma or equivalent.
• Registered or certificated Medical Assistant, or at least five years of Medical Assistant experience.
• Current clinical license as required by the state or national authority, in good standing.
• Current classroom-led American Heart Association BLS or CPR card.
• Proficient experience with both Practice Management and Electronic Medical Records.
• Current demonstrated experience with EKG, vital signs, venipuncture, capillary collection, and injections.
• Current health records with appropriate immunizations, including Hepatitis B and PPD.
• Ability to work at multiple locations when required by business needs.
• Physical ability to lift, pull, push, and manipulate equipment and patients, and to sit or stand for long periods.

Nice To Haves

• Three to five years of experience with healthcare leadership responsibilities is strongly preferred.

Responsibilities

• Oversee day-to-day management of the health center and clinical support staff.
• Ensure organizational policies and standards are upheld, including regulatory, procedural, and licensing requirements, as well as patient privacy and confidentiality protocols.
• Manage supply and pharmacy inventory, order replacements, and monitor KPIs and operational workflows.
• Identify clinic efficiency or patient and employee engagement opportunities and present recommendations to area leadership.
• Spend a significant amount of time facilitating patient care and providing hands-on care.
• Use current clinical skills in EKG, vital signs, venipuncture, capillary collection, and injections.
• Collaborate with physicians, clinicians, and/or the Total Health Solutions team.
• Manage staffing schedules and monitor timecards, ensuring direct reports follow time and attendance policies.
• Support employee success through recruiting, onboarding, development, performance management, and succession planning.
• Serve as the health center operations subject matter expert, training staff and demonstrating competencies.
• Help resolve issues, coordinate regular staff meetings, and provide input to area leadership about health center staffing.

Benefits

• Clinic and medication provided at no cost or low cost to employees and dependents.
• Full benefits package for eligible roles, including medical, dental, vision, 401(k), PTO, disability and life insurance, and a wellness program.
• Consistent schedule and no on-call or holiday schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED