Distribution Center - Operations Manager

The Home Depot•Locust Grove, OK

About The Position

The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center and for helping create an outstanding place to work. Depending on the distribution center, the role may supervise inbound operations, warehouse operations, outbound operations, transportation operations, and/or office operations. The manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives that maximize productivity and leverage expenses. They analyze trends, solve problems, and motivate and develop associates, typically managing through several Supervisors and affecting a large number of hourly associates. The role may include personnel decisions such as selection, termination, performance appraisal, and professional development of subordinates. It typically requires overnight travel less than 10% of the time. The work is typically in a comfortable environment, with regular exposure to temperature extremes, moving machinery, loud noise, and fumes that may cause noticeable discomfort or a moderate risk of accident or illness. Physical requirements include intermittent periods of continuous exertion, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Minimum of 2 years of work experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
Ability to work weekends and holidays.
Ability to work a flexible schedule and be on-call at various times.
Ability to relocate.
Ability to meet the physical requirements of walking, standing, stooping, climbing, and lifting material or equipment, including heavy or awkward items.

Nice To Haves

Bachelor’s degree concentrating in Operations Management, Business, or Supply Chain.
Proficiency in Microsoft Outlook, Word, and Excel.
Previous change management experience, including driving, influencing, and inspiring change through communication at all impacted levels.

Responsibilities

Manage operations across assigned warehouse areas, including warehouse management systems and related equipment, inventory receipt and processing, warehouse layout and product placement, and maintenance and organization of warehouse areas.
Assist the General Manager or Assistant General Manager in evaluating work methods, procedures, controls, and staffing, and recommend alternatives to support accurate and timely product movement and processing.
Manage warehouse layout to maintain efficiency as seasonality and inventory needs change.
Assist with distribution center financial, operational, people, process, and service objectives; lead continuous improvement and efficiency gains to reduce cost-to-serve.
Lead associates and peers in anticipating and solving problems and planning for upcoming events and seasonal changes; where applicable, help manage third-party logistics providers and their performance metrics.
Coach, train, and develop associates through informal on-floor coaching and formal training and written performance feedback.
Maintain a union-free work environment by creating an employee-centered workplace that demonstrates care and concern for associates.
Promote a safety culture by following Home Depot safety policies and procedures and monitoring safety, physical security, and operational metrics daily, weekly, and monthly.
As needed, work with the General Manager to manage relationships with onsite third-party delivery or transportation agents for outbound loads and review carrier performance with transportation associates.
Supervise the work activities of others and handle related personnel responsibilities, including selection, termination, performance appraisal, and professional development.