Distribution Center Operations Manager

SK FOOD GROUP•Groveport, OH
•$111,473 - $139,341

About The Position

The Distribution Center Operations Manager oversees all warehouse operations, including inventory management, order fulfillment, facility maintenance, and distribution center cost management. The role sets and ensures productivity standards, monitors workplace performance, and leads training to develop distribution center associates and improve performance. It manages multi-shift warehouse operations and assigned associates, including Warehouse Supervisors, in a -15 degree freezer environment. The manager also supports food safety, quality, regulatory compliance, and continuous improvement across warehouse operations. The position reports to the Plant Director. A bachelor's degree in logistics, supply chain management, or a related field is required, along with at least seven years of warehouse or third-party logistics management experience, preferably in a managerial or leadership role, or an equivalent combination of education and experience. Experience with 3PL and transportation management is a plus. APICS certification is recommended. The role requires flexibility to work evenings, nights, and weekends as needed.

Requirements

  • Bachelor's degree in logistics, supply chain management, or a related field, or an equivalent combination of education and experience.
  • Minimum seven years of experience in warehouse or third-party logistics management; managerial or leadership experience is preferred.
  • Strong knowledge of transportation, warehouse operations, shipping procedures, and inventory control practices.
  • Excellent leadership, communication, and interpersonal skills, with the ability to manage and motivate a diverse team and build relationships with stakeholders.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.
  • Ability to negotiate and manage contracts with external service providers.
  • Intermediate to advanced Microsoft Office skills, particularly Excel, and database management software skills.
  • Familiarity with warehouse management systems (WMS) and transportation management systems (TMS).
  • Knowledge of warehouse safety and compliance regulations.
  • Ability to work a flexible schedule as needed, including evenings, nights, and weekends.
  • Ability to adapt to competing demands and shifting priorities, handle multiple tasks, meet tight deadlines, and maintain attention to detail.
  • Regular and predictable attendance.

Nice To Haves

  • Experience with 3PL and transportation management.
  • APICS certification is recommended.
  • Familiarity with Lean or Six Sigma methodologies.

Responsibilities

  • Develop and implement warehouse safety programs, ensuring compliance with safety regulations and safe operation of PIT equipment.
  • Manage multi-shift warehouse receiving, shipping, and inventory departments.
  • Select, onboard, supervise, and mentor warehouse personnel, including managing workload, performance, and professional development.
  • Develop and implement warehouse procedures to improve productivity, minimize errors, and reduce costs.
  • Communicate with internal and external customers about product movement, location, timing, and expiring inventory.
  • Maintain accurate inventory levels, conduct audits, implement corrective actions, and achieve inventory accuracy of 98% or higher.
  • Analyze warehouse data and report on productivity, accuracy, customer satisfaction, and other key performance indicators.
  • Work with Scheduling and Production to eliminate customer order shortages.
  • Optimize space utilization and warehouse layout, including shelving, racking, and flow paths.
  • Maintain relationships with suppliers and vendors to ensure timely delivery of materials and supplies.
  • Participate in regulatory agency, customer, and third-party audits, including OSHA, USDA, and FDA audits.
  • Provide Sales with information on products nearing expiration to reduce or eliminate expired product occurrences.
  • Assist Quality Assurance with auditing components for compliance with quality specifications and HACCP.
  • Recommend warehouse capital expenditures.
  • Monitor the quality, quantity, cost, and efficiency of goods movement and storage.
  • Create and manage the distribution center budget and report weekly and monthly performance KPIs.
  • Complete other duties as assigned.
  • Complete required training on Good Manufacturing Practices and identifying food safety issues, including temperature control, cross-contamination, sanitation, and cleanliness.

Benefits

  • Robust health and welfare benefits package.
  • 401k retirement plan with company match.
  • Associate bonus programs.
  • Paid time off and paid holidays.
  • Paid parental leave.
  • Health and dependent care flexible spending accounts.
  • Dependent scholarship program.
  • Educational tuition assistance.
  • DailyPay access to earned pay sooner.
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