Center Manager – Education & Operations

Think Zone•Redwood City, CA

8d•Onsite

About The Position

Think Zone is a growing network of Bay Area learning centers that helps K–8 students strengthen math skills, confidence, and independent learning habits through personalized instruction, structured curriculum, and technology-driven learning tools. The Center Manager takes ownership of the Redwood City Learning Center and is responsible for its overall success. The role includes leading tutors, maintaining high-quality educational services, building relationships with parents and students, and driving enrollment. Previous management experience is not required; training and ongoing support are provided. Successful Center Managers may have opportunities to advance into regional leadership positions.

Requirements

Bachelor's degree.
Experience working with students in education, tutoring, teaching, or a similar setting.
Strong spoken and written English, with the ability to communicate confidently with parents and staff.
Proficiency in K–8 math and the ability to explain mathematical concepts clearly.
Willingness to develop sales skills and work toward enrollment goals.
Strong organizational skills, initiative, and accountability.
Availability to work the required onsite schedule.
Legal authorization to work in the United States.

Nice To Haves

Experience in customer service, education operations, sales, or team leadership.
Experience handling parent relationships or supporting student enrollment.
Interest in developing a long-term career in education management.

Responsibilities

Oversee daily center operations, classroom readiness, schedules, and service quality.
Lead, onboard, train, and support a team of tutors.
Address operational challenges and make decisions to keep the center running effectively.
Monitor center performance and identify opportunities for improvement.
Collaborate with regional leadership and HQ teams to achieve operational goals.
Build long-term relationships with parents and students.
Communicate student learning progress and recommend appropriate educational support.
Handle parent concerns and resolve escalated issues professionally.
Ensure tutors deliver a consistent, positive learning experience.
Take ownership of student enrollment, retention, and referral goals.
Conduct center tours, introduce educational programs, and guide families through enrollment decisions.
Develop relationships with local schools and community organizations.
Lead local outreach initiatives to increase center awareness and enrollment.
Identify opportunities to improve the center's overall performance and growth.