Learning Center Manager- Education and Operations

Think Zone • Santa Clara, CA

4d • Onsite

About The Position

Think Zone Learning Center, part of TAL Education Group, provides in-person K–8 math enrichment programs. The Learning Center Manager oversees daily operations at a learning center, supports students and families, coordinates tutors, and helps develop a positive, student-focused team environment. The role is onsite in Santa Clara, California, and is listed as full-time, approximately 35–40 hours per week. The posting also refers to leading the Redwood City learning center.

The manager communicates with families about programs, student progress, and learning needs; responds to questions and concerns; manages schedules and administrative processes; maintains an organized, safe, welcoming environment; and collaborates with operations and teaching teams to improve the student experience. The role also supports enrollment, retention, parent referrals, local outreach, and community engagement. Previous sales or learning-center management experience is not required; training and opportunities to develop leadership, operations, and enrollment skills are offered.

Requirements

• Bachelor's degree.
• Strong spoken and written English communication skills.
• Foundational K–8 math knowledge and confidence discussing elementary and middle school math concepts.
• Relevant experience in education, tutoring, student support, or a related field.
• Strong interpersonal skills and ability to build positive relationships with children, parents, and coworkers.
• Organized, dependable, proactive, and comfortable taking ownership of responsibilities.
• Willingness to learn center operations, enrollment processes, and team management.

Nice To Haves

• Experience coordinating teams, schedules, or daily operations.
• Background in customer service, community outreach, or family engagement.
• Previous supervisory or leadership experience.
• Experience with student enrollment or educational program management.

Responsibilities

• Coordinate and support tutors to help ensure a positive learning environment.
• Assist with tutor onboarding, scheduling, and day-to-day team coordination.
• Foster a collaborative, welcoming, and student-focused center culture.
• Serve as a primary point of contact for parents and students.
• Communicate with families about programs, student progress, and learning needs.
• Address questions and concerns with empathy and professionalism.
• Oversee daily center activities, scheduling, and administrative processes.
• Maintain an organized, safe, and welcoming learning environment.
• Work with operations and teaching teams to continuously improve the student experience.
• Introduce programs to prospective families and help them find appropriate learning opportunities.
• Support student enrollment, retention, and parent referrals.
• Participate in local outreach and community engagement activities.

Benefits

• Health insurance.
• 401(k) with company matching.
• Paid sick leave in accordance with company policy and applicable law.
• Four designated weeks of center closure throughout the year, including breaks around Independence Day, Thanksgiving, Christmas, and New Year's.
• Enrollment commission and performance-based bonuses.
• Opportunities to develop leadership, operations, and enrollment management skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager