Learning Center Manager- Education and Operations

Think Academy • Redwood City, CA

4d • Onsite

About The Position

Think Zone Learning Center, part of TAL Education Group, provides in-person K–8 math enrichment programs. The Learning Center Manager leads the Redwood City center, oversees daily operations, supports students and families, and coordinates a team of educators. The role offers opportunities to develop leadership, operations, and enrollment management skills; previous learning center management experience is not required.

The manager coordinates and supports tutors, helps with onboarding and scheduling, and fosters a collaborative, welcoming, student-focused culture. They serve as a primary contact for parents and students, communicate about programs and student progress, and respond to questions and concerns professionally. They also manage center activities and administrative processes, maintain a safe and organized environment, and work with operations and teaching teams to improve the student experience.

The role supports center growth by introducing programs to prospective families, assisting with enrollment and retention, and participating in local outreach and community engagement. The position is onsite in Redwood City, California, approximately 35–40 hours per week. The stated schedule is Tuesday and Thursday, 2:00 p.m.–8:00 p.m.; Wednesday and Friday, 2:00 p.m.–7:00 p.m.; and Saturday, 8:30 a.m.–12:30 p.m. and 1:30 p.m.–6:30 p.m. Compensation is $30 per hour plus enrollment commission and performance-based bonuses.

Requirements

• Bachelor's degree.
• Strong spoken and written English communication skills.
• Foundational K–8 math knowledge and confidence discussing elementary and middle school math concepts.
• Relevant experience in education, tutoring, student support, or a related field.
• Strong interpersonal skills and ability to build positive relationships with children, parents, and coworkers.
• Organized, dependable, proactive, and comfortable taking ownership of responsibilities.
• Willingness to learn center operations, enrollment processes, and team management.

Nice To Haves

• Experience coordinating teams, schedules, or daily operations.
• Background in customer service, community outreach, or family engagement.
• Previous supervisory or leadership experience.
• Experience with student enrollment or educational program management.

Responsibilities

• Coordinate and support tutors to maintain a positive learning environment.
• Assist with tutor onboarding, scheduling, and day-to-day team coordination.
• Foster a collaborative, welcoming, and student-focused center culture.
• Serve as a primary point of contact for parents and students.
• Communicate with families about programs, student progress, and learning needs.
• Address family questions and concerns with empathy and professionalism.
• Oversee daily center activities, scheduling, and administrative processes.
• Maintain an organized, safe, and welcoming learning environment.
• Work with operations and teaching teams to continuously improve the student experience.
• Introduce programs to prospective families and help them identify suitable learning opportunities.
• Support student enrollment, retention, and parent referrals.
• Participate in local outreach and community engagement activities.

Benefits

• Health insurance.
• 401(k) with company matching.
• Paid sick leave in accordance with company policy and applicable law.
• Four designated weeks of center closure throughout the year, including breaks around Independence Day, Thanksgiving, Christmas, and New Year's.
• Opportunities to develop leadership, operations, and enrollment management skills.
• Enrollment commission and performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager