Assistant Director/ OSHA Education Center Operations

Northampton Community College•Bethlehem, PA

About The Position

The Assistant Director/OSHA Education Center Operations provides operational leadership for the OSHA Training Education Center, ensuring compliance with applicable policies, procedures, reporting requirements, and quality standards. The role oversees course scheduling, instructor assignments, registration, training delivery, classroom logistics, instructional resources, and administrative support, and serves as the Center’s primary operational contact. It also reviews operations and implements improvements to strengthen efficiency, effectiveness, and participant satisfaction. The position builds relationships with federal, state, local, and private-sector workforce partners; collaborates with project managers on training opportunities and customized workforce development solutions; and represents the department at meetings, recruitment events, conferences, trade shows, industry events, and community events. It provides direction and support to employees, instructors, facilitators, and support staff, and coordinates instructor recruitment, onboarding, scheduling, performance support, and communication. The role supports departmental projects and strategic priorities, tracks revenues, expenditures, budgets, and financial performance, monitors contract compliance and financial obligations, assists with invoicing, and prepares financial reports and analyses. It also manages Brightspace courses, maintains and updates presentation materials for accuracy and accessibility, monitors enrollment and program performance metrics, safeguards departmental records, and collaborates with Marketing and Communications to promote programs and increase enrollment. Other duties may be assigned by the Director of Corporate and Public Safety or the Vice President of Workforce Development and Community Partnerships. The position requires local and regional travel, the ability to stand and deliver instruction or present online for extended periods, and the ability to lift and transport training materials and equipment weighing up to 25 pounds. Evening and weekend responsibilities may be needed to support training operations and special events, with a flexible schedule. Success is measured by effective Center operations, timely and quality training delivery, instructor recruitment and retention, client satisfaction, revenue and enrollment outcomes, sound financial management, regulatory compliance, program quality, and collaborative team leadership.

Requirements

Bachelor’s degree in Occupational Safety, Public Safety Administration, Emergency Management, Education, Workforce Development, Business Administration, or a closely related field.
At least five years of progressively responsible experience in workforce development, occupational safety training, public safety education, training administration, or a related field.
Experience managing training operations, educational programs, staff, instructors, and/or client relationships.
Experience with budget management.
Must possess and maintain certifications necessary to instruct OSHA Outreach Trainer courses, including OSHA 500, OSHA 501, or OSHA-authorized Outreach Trainer status in applicable industries.
Knowledge of OSHA regulations, occupational safety training requirements, and workforce development programs.
Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines simultaneously.
Strong supervisory and team-building abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite.
Strong analytical, problem-solving, and financial management skills.
Ability to work independently while maintaining collaboration and customer service.
Ability to travel locally and regionally for meetings, training, and program activities.
Ability to stand and deliver instruction or present online for extended periods.
Ability to lift and transport training materials and equipment up to 25 pounds.
Availability for evening and weekend responsibilities as needed, with a flexible schedule.

Nice To Haves

Master’s degree preferred.

Responsibilities

Oversee and manage OSHA Training Education Center operations and ensure compliance with policies, procedures, reporting requirements, and quality standards.
Manage course scheduling, instructor assignments, registration, training delivery, classroom logistics, instructional resources, administrative support, and customer service coverage.
Conduct operational reviews, monitor program performance, and implement or recommend process improvements.
Meet biweekly with partners to review and improve operational documents, policies, processes, and procedures.
Develop and maintain relationships with federal, state, local, and private-sector workforce partners.
Collaborate with project managers to identify training opportunities, customize training solutions, and support client workforce development initiatives.
Represent the department at meetings, recruitment events, trade shows, conferences, industry events, and community events.
Provide leadership, direction, and support to employees, instructors, facilitators, and support staff; assist with daily operations and problem resolution.
Coordinate instructor recruitment, onboarding, scheduling, performance support, and communication.
Support employee training, professional development, continuous improvement, cross-functional projects, and departmental strategic priorities.
Track revenues, expenditures, budgets, and financial performance; monitor contract compliance and financial obligations; assist with invoicing; and provide financial reports and data analysis.
Work with finance and administrative departments to support accurate fiscal management.
Create, maintain, and manage Brightspace courses.
Proofread and update PowerPoint presentations for accuracy, consistency, and accessibility compliance.
Develop systems and monitor enrollment, training completion, instructor utilization, and program performance metrics.
Maintain the accuracy and confidentiality of departmental records and information.
Collaborate with Marketing and Communications on materials and initiatives to increase program awareness and enrollment.
Perform other duties as assigned by the Director of Corporate and Public Safety or the Vice President of Workforce Development and Community Partnerships.