Program Director, OSHA Training Institute Education Center

University of New Hampshire•Keene, NH

5d•$57,590 - $102,850

About The Position

The Program Director provides leadership, direction, supervision, sales, marketing, and enrollment oversight for Keene State College’s OSHA Training Institute Education Center, Region 1, a New England training and education entity operating under a non-financial cooperative agreement between Federal OSHA and Keene State College. The Director ensures compliance with the OTI Education Centers Requirements and Procedures Manual, cooperative agreement requirements, and annual performance goals. The position supports students and participates in student-focused activities. The Director oversees program operations across six New England states, including course and certificate program development, marketing, enrollment forecasting, contract training, staffing, budgeting, facility coordination, and relationships with federal, state, and local stakeholders. The role supervises staff, lead instructors, curriculum personnel, adjunct faculty, contractors, and subject matter experts; supports quality and accountability; and ensures programs and services meet applicable federal, state, and College requirements. The Director also coordinates reporting, audits, instructor assessments and professional development, and the ongoing maintenance of curriculum and course materials.

Requirements

Degree in Business, Marketing, or Safety and Health with a sales emphasis.
Seven years of experience, including five years with supervisory duties.

Nice To Haves

Master’s degree.

Responsibilities

Lead and direct the Education Center team in meeting OTI Education Centers requirements and annual performance goals.
Ensure quality, accountability, and high standards across programs and services; develop and maintain departmental procedures and controls.
Meet or exceed goals set by OSHA’s Directorate of Training and Education, Keene State College, OSHA Alliance partners, and stakeholders.
Supervise and manage staff, instructors, contractors, and subject matter experts; assign workloads, prioritize work, review performance, and address corrective needs.
Direct long-range planning, sales, enrollment forecasts, and marketing strategy, including marketing materials, advertising, course catalogs, mailing lists, electronic communications, website, social media, and marketing budgets.
Oversee course and contract labor and materials expenses, budgets, and financial viability; review and approve Center invoices and expenses.
Forecast enrollment, schedule and staff courses, recruit and vet subject matter experts, and ensure sufficient enrollment across the territory.
Initiate and negotiate contracts, cooperative agreements, alliances, and Letters of Agreement with clients, agencies, institutions, organizations, and training sites.
Coordinate and contract with more than 25 training locations across six states; develop new host-site and partner relationships and expand training locations.
Serve as the principal liaison with local, state, and federal stakeholders; coordinate partnerships and provide required monthly and annual reporting and audit information.
Develop client and stakeholder relationships and promote participation in courses and certificate programs among public- and private-sector professionals.
Ensure staff, faculty, and contractors comply with OSHA Directorate of Training and Education requirements and Keene State College policies; coordinate corrective action with OSHA as needed.
Manage and distribute programs throughout the six-state region and develop customized contract training; provide consultative guidance on occupational safety and health, OSHA standards, and interpretations.
Recruit, hire, onboard, train, and assess staff and instructors; conduct performance reviews and implement corrective measures as needed.
Ensure instructor eligibility and compliance, conduct required federal instructor assessments, maintain records, and schedule assignments for adjunct faculty and independent contractors.
Oversee course registration and documentation review, ensuring staff understand prerequisites, changing requirements, and required paperwork.
Coordinate instructor meetings and conferences, mandatory professional development, and updates to state, federal, OSHA, and College requirements.
Participate in required Directors’ project teams and attend and present at national and regional conferences and expositions.
Organize, attend, work at, or speak at trade shows, conventions, and expositions, approximately eight times per year; arrange travel under USNH policy.
Maintain document security and confidentiality, including policies related to test administration.
Oversee the focus and content of six Keene State College certificate programs and two federal OSHA certificate programs; develop certificate programs with industry leaders and supervise the part-time certificate program coordinator.
Manage technical course offerings and develop short-term safety, health, environmental, and industrial hygiene courses, including learning objectives, presentation formats, participant manuals, and presentations.
Create KSC Editors’ agreements as needed, with Continuing Education Department approval.
Review student and adult learner course evaluations and debrief instructors.
Participate in committee meetings, advisory boards, alliances, and College initiatives and projects.
Approve teaching agreements and invoices; review audit submissions and documentation requests from OSHA and its Directorate of Training and Education.
Update facility-use and rental agreements and Letters of Agreement to address legal and contractual requirements.
Draft and update the Region 1 instructor procedures manual annually, including performance expectations and College policies.
Ensure curriculum and presentation materials remain current, prioritizing updates across more than 80 courses; participate in teams developing new course topics.
Oversee safety and health for Education Center staff, instructors, and students; ensure the facility is in adequate working condition and initiate improvements as needed.
Manage Keene State College’s shared lease vehicle in association with the Driver Education Program.
Perform other duties as assigned.