Center Manager - Colorado

EWC Corporate•Aurora, CO
•Onsite

About The Position

European Wax Center is seeking a Center Manager to lead the day-to-day operations of its center in Aurora, Colorado. This full-time, in-center leadership position is responsible for coaching and motivating the team to deliver exceptional guest experiences and achieve sales goals. Compensation is $57,000–$65,000 per year, with additional commission opportunities and performance-based bonuses. The Center Manager oversees team development, center performance, staffing, productivity, profitability, guest concern resolution, and compliance with company policies, operating procedures, and brand standards. The role also involves executing promotions, maintaining visual merchandising and cleanliness, and adapting to changing business needs and initiatives. Flexible availability is required, including opening, closing, and weekend shifts; managers are typically expected to work two Saturdays per month. Hours and schedules may vary based on business needs. The position is located at 6740 South Cornerstar Way, Aurora, Colorado 80016. Applications are reviewed on a rolling basis and accepted through November 30, 2026; the role may be filled earlier. This role is not eligible for visa sponsorship.

Requirements

  • At least 2 years of management experience; retail and/or beauty experience is preferred but not required.
  • Flexible availability to support business needs, including opening, closing, and weekend shifts; managers are typically expected to work two Saturdays per month.
  • Proven leadership, coaching, and team development skills.
  • Strong communication, interpersonal, problem-solving, and decision-making abilities.
  • Experience managing KPIs, budgets, and business performance.
  • Comfort using POS, scheduling, and guest management software.
  • Passion for delivering exceptional guest experiences in a fast-paced environment.
  • Ability to professionally resolve guest concerns with empathy and sound judgment.
  • Ability to stand for extended periods, lift or move up to 25 pounds, and reach items stored at various heights.

Nice To Haves

  • Retail and/or beauty management experience.

Responsibilities

  • Lead, coach, and develop a high-performing team.
  • Train and support Associates in delivering exceptional guest experiences and building confidence in package sales and retail products.
  • Drive sales through coaching, goal setting, performance management, and leading by example.
  • Foster a positive, safe, and accountable workplace culture that recognizes success and supports ongoing development.
  • Monitor center performance, staffing, productivity, and profitability.
  • Resolve guest concerns professionally and promptly.
  • Ensure compliance with company policies, operational procedures, and brand standards.
  • Execute promotions and maintain visual merchandising and center cleanliness.
  • Adapt to changing business needs and new initiatives.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Paid Time Off Bank covering vacation, personal, and sick time
  • Pet insurance
  • Employee discounts, including free waxing services and 40% off retail products
  • Short-term and long-term disability coverage
  • Employee Assistance Program (EAP)
  • Wellness program participation
  • Commission opportunities
  • Performance-based bonuses
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