Center Manager - Fur Babies Pet Resort
About The Position
Best Friends Pet Care is seeking a hands-on Center Manager to lead its Fur Babies Pet Resort in Greenville, South Carolina. The manager oversees daily pet-care operations and facility standards, leads a team of animal care professionals, builds schedules, and promotes a positive and communicative work culture. The role also involves delivering excellent client service, maintaining relationships with pet parents, and contributing to community outreach and business visibility. The Center Manager works with the District Manager and administrative support team on payroll, budgets, financial reporting, inventory, and purchasing. The position requires balancing high-quality pet care with efficient operations in a fast-paced environment. The manager must be able to lift large dogs.
Requirements
- At least 2 years of management experience overseeing a team of 10 or more employees.
- Hands-on animal-care experience and a strong understanding of animal behavior, health, and welfare practices.
- Proactive, organized, and adaptable approach in a busy environment.
- Strong communication skills and demonstrated ability to inspire, motivate, and lead.
- Financial management expertise, including payroll, budgets, and expense control.
- Ability to lift large dogs.
Nice To Haves
- Bachelor’s degree in Animal Science, Business Management, or a related field.
- Interest in continuing education and training with a pet-care organization.
Responsibilities
- Lead daily pet-care operations and ensure pets are safe, cared for, and monitored.
- Oversee feeding, medication, grooming, exercise, and playtime routines.
- Maintain accurate records of each pet’s health and behavior.
- Enforce safety protocols, maintain facility standards, and ensure compliance with applicable regulations.
- Handle emergencies in collaboration with the District Manager.
- Recruit, mentor, and lead a team of 10 or more animal care professionals.
- Serve as a liaison between frontline team members and headquarters staff.
- Create schedules that balance quality pet care with budget efficiency.
- Promote a positive work culture centered on growth, teamwork, and open communication.
- Deliver exceptional client service and build lasting relationships with pet parents.
- Encourage client feedback and identify ways to improve the client experience.
- Manage payroll, budgets, financial reporting, and expense control in collaboration with the District Manager and administrative support team.
- Manage inventory and coordinate purchasing to maintain adequate supplies.
- Collaborate with the marketing team on community outreach and partnerships to promote services and visibility.
- Adapt to challenges and keep facility operations running smoothly in a fast-paced environment.
Benefits
- Opportunity to build a career in pet care.
- Lead a facility where no two days are the same.
- Work with a team in an animal-focused environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
