CENTER MANAGER IN TRAINING

European Wax Center•Jenkintown, PA

15d•$18 - $24•Onsite

About The Position

The Center Manager in Training works alongside and reports to an experienced Guest Experience & Sales Manager while learning to run a European Wax Center owned by Artemis Wax. The role prepares the employee to lead sales, develop Sales & Guest Experience Associates and licensed Wax Specialists, and take responsibility for the center’s results. It is a sales leadership role in which package sales and guest retention are central, and the employee is expected to model strong sales performance from the start. The employee may be assigned to one or more centers during training. After completing all training requirements, the employee may be considered for promotion to Guest Experience & Sales Manager. This is a salaried exempt role requiring full schedule availability and the days and hours needed to complete assigned duties. Compensation is described as base salary plus commission and bonus potential; the posted range represents total target compensation, not base salary alone. The position is based in Jenkintown, Pennsylvania, with travel of up to 25%.

Requirements

1–2 years of management experience in specialty sales and service, with proven success leading and developing people.
Bachelor’s degree or equivalent related experience.
Proficiency in Microsoft Office.
Demonstrated results-oriented leadership.
Strong critical-thinking and problem-solving skills.
Self-motivated and process-focused.
Team-member-centric approach and an open, supportive management style that fosters a positive work environment.
Outstanding communication skills.
Must be able to work effectively in a fast-paced environment, communicate with others, work well with guests, and accept constructive feedback from direct supervisors.
Must be able to change activities often, cope with interruptions, and move between several tasks happening at the same time.
Must be able to stand or sit for up to 8 hours per day and occasionally lift up to 30 lbs.
Full availability is required; duties, tasks, and schedule may change to meet business needs.

Responsibilities

Successfully complete all required training and demonstrate strong performance, particularly in sales and coaching.
Manage the center day to day when the Guest Experience & Sales Manager is absent.
Lead center sales performance and motivate the team to meet or exceed revenue and operating goals.
Model and coach the sales approach so team members can confidently recommend and sell service packages.
Develop, coach, mentor, evaluate, and lead team members’ performance.
Identify, recruit, and develop talent at all levels, including through partnerships with beauty schools and other recruiting sources.
Communicate clearly, set direction, monitor performance, and provide recognition and feedback.
Ensure the center meets brand standards at all times.
Own center performance across revenue and sales metrics; review results daily, coach appropriate behaviors, and plan ahead.
Create action plans with the team to improve daily, weekly, monthly, and annual performance.
Manage guest traffic, conversion, and staffing to support strong results.
Lead center operations, including payroll, ordering, and compliance.
Uphold Artemis Wax’s Core Values: Team Players, Play to Win, Bring the Energy, and Commitment.