CENTER MANAGER IN TRAINING

European Wax Center•Alexandria, VA

3d•$55,000 - $60,000•Onsite

About The Position

The Center Manager in Training works alongside and reports to an experienced Guest Experience & Sales Manager while learning to run a European Wax Center owned by Artemis Wax. This sales leadership role prepares the employee to lead sales, develop Sales & Guest Experience Associates and licensed Wax Specialists, and take responsibility for a center’s results. Package sales and guest retention are central to the position, and strong sales performance is expected from the start. Training may take place at one or more centers. After completing all training requirements, the employee may be considered for promotion to Guest Experience & Sales Manager. The role is salaried and exempt, requires full schedule availability, and may involve working the days and hours needed to complete assigned responsibilities. Compensation is described as base salary plus commission and bonus potential; the posted range represents total target compensation rather than base salary alone. The employee is expected to uphold Artemis Wax’s core values: Team Players, Play to Win, Bring the Energy, and Commitment.

Requirements

1–2 years of management experience in specialty sales and service, with demonstrated success leading and developing people.
Bachelor’s degree or equivalent related experience.
Proficiency in Microsoft Office.
Demonstrated results-oriented leadership.
Strong critical-thinking and problem-solving skills.
Self-motivated and process-focused.
Team-member-centered, open, and supportive management style that fosters a positive work environment.
Outstanding communication skills.
Ability to work effectively in a fast-paced environment, communicate with others, work well with guests, and accept constructive feedback.
Ability to change activities frequently, handle interruptions, and move between multiple tasks.
Ability to stand or sit for up to 8 hours per day.
Ability to lift up to 30 pounds occasionally.
Full schedule availability.

Responsibilities

Complete required training and demonstrate strong performance, especially in sales and coaching.
Manage day-to-day center operations when the Guest Experience & Sales Manager is absent.
Lead center sales performance and motivate the team to meet or exceed revenue and operating goals.
Model and coach the company’s sales approach, including recommending and selling service packages.
Develop, coach, mentor, evaluate, and lead team members’ performance.
Identify, recruit, and develop talent, including through partnerships with beauty schools and other recruitment sources.
Communicate clearly, set team direction, monitor performance, and provide recognition and feedback.
Ensure the center consistently meets brand standards.
Own center revenue and sales performance metrics; review results, coach behaviors, and plan ahead.
Create action plans with the team to improve daily, weekly, monthly, and annual performance.
Manage guest traffic, conversion, and staffing to support strong results.
Lead center operations, including payroll, ordering, and compliance.