CENTER MANAGER IN TRAINING

European Wax Center•Lake Barcroft, VA

2d•$55,000 - $60,000•Onsite

About The Position

The Center Manager in Training works alongside and reports to an experienced Guest Experience & Sales Manager while learning to run an Artemis Wax–owned European Wax Center. The role prepares the employee to lead sales, develop Sales & Guest Experience Associates and licensed Wax Specialists, and take ownership of the center’s results. This is a sales leadership position in which package sales and guest retention are central, and the employee is expected to model strong sales performance from the start. Training may take place at one or more centers. After meeting all training requirements, the employee may be considered for promotion to Guest Experience & Sales Manager. This is a salaried, exempt role requiring full schedule availability and the days and hours needed to complete assigned responsibilities. Compensation includes base salary, commission, and bonus potential; the stated range represents total target compensation rather than base salary alone. The employee is expected to uphold Artemis Wax’s core values: being a team player, playing to win, bringing energy, and being committed.

Requirements

1–2 years of management experience in specialty sales and service, with demonstrated success leading and developing people.
Bachelor’s degree or equivalent related experience.
Proficiency in Microsoft Office.
Demonstrated results-oriented leadership.
Strong critical-thinking and problem-solving skills.
Self-motivated and process-focused.
Team-member-centric approach and an open, supportive management style that fosters a positive work environment.
Outstanding communication skills.
Must be able to work effectively in a fast-paced environment, communicate with others, work well with guests, and accept constructive feedback from supervisors.
Must be able to change activities frequently, cope with interruptions, and manage multiple tasks occurring at the same time.
Must be able to stand or sit for up to 8 hours per day and occasionally lift up to 30 pounds.
Full schedule availability is required.

Responsibilities

Successfully complete required training and demonstrate strong performance, particularly in sales and coaching.
Manage the center’s day-to-day operations when the Guest Experience & Sales Manager is absent.
Lead center sales performance and motivate the team to meet or exceed revenue and operating goals.
Model and coach the sales approach so team members can recommend and sell service packages.
Develop, coach, mentor, evaluate, and lead team members’ performance.
Identify, recruit, and develop talent at all levels, including through partnerships with beauty schools and other recruiting sources.
Communicate clearly, set direction, monitor performance, and provide recognition and feedback.
Ensure the center consistently meets brand standards.
Own center performance across revenue and sales metrics; review results daily, coach appropriate behaviors, and plan ahead.
Create action plans with the team to improve daily, weekly, monthly, and annual performance.
Manage guest traffic, conversion, and staffing to support strong results.
Lead center operations, including payroll, ordering, and compliance.