CENTER MANAGER IN TRAINING

European Wax Center•Upper Dublin Township, PA

15d•$18 - $24•Onsite

About The Position

As a Guest Experience & Sales Manager in Training at an Artemis Wax-owned European Wax Center, you will work alongside and report to an experienced Guest Experience & Sales Manager while learning how to run a center in the beauty industry. The company will teach you the industry, while you bring management experience. You will learn to lead sales, develop Sales & Guest Experience Associates and licensed Wax Specialists, and take ownership of full center results. This is a sales leadership role where package sales and guest retention are central, and you are expected to model strong sales performance from day one. You may be assigned to one or more centers during training. After meeting all training requirements, you will be considered for promotion to Guest Experience & Sales Manager. This is a salaried exempt role requiring full schedule availability and the days and hours needed to complete assigned tasks and responsibilities. Compensation includes base salary plus commission and bonus potential; the stated range represents total target compensation, not base salary alone. The position requires working effectively in a fast-paced environment, communicating with guests and others, accepting constructive feedback, changing activities often, and managing interruptions and several concurrent tasks. Duties, tasks, and schedules may change to meet business needs. Team members are expected to uphold the Artemis Wax Core Values: We are Team Players, We Play to Win, We Bring the Energy, and We are Committed.

Requirements

1–2 years of management experience in specialty sales and service, with proven success leading and developing people.
Bachelor's degree or equivalent related experience.
Proficiency in Microsoft Office.
Demonstrated results-oriented leadership.
Strong critical-thinking and problem-solving skills.
Self-motivated and process-focused.
Team-member-centric approach and an open, supportive management style that creates a positive work environment.
Outstanding communication skills.
Must be able to work effectively in a fast-paced environment, communicate with others, work well with guests, and accept constructive feedback.
Must be able to change activities often, cope with interruptions, and move between several simultaneous tasks.
Must be able to stand or sit for up to 8 hours per day.
Must be able to lift up to 30 lbs. occasionally.
Full schedule availability is required.

Responsibilities

Successfully complete all required training and demonstrate strong performance, particularly in sales and coaching.
Manage the center day to day when the Guest Experience & Sales Manager is absent.
Lead center sales performance and inspire the team to meet and exceed revenue and operating goals.
Model and coach the sales approach so team members can recommend and sell service packages.
Develop, coach, mentor, evaluate, and lead the performance of team members.
Identify, recruit, and develop talent at every level, including building partnerships with beauty schools and other recruiting sources.
Communicate clearly, set direction, monitor performance, and provide recognition and feedback.
Ensure the center meets brand standards.
Own center performance across revenue and sales metrics; review results daily, coach appropriate behaviors, and plan ahead.
Create action plans with the team to improve daily, weekly, monthly, and annual performance.
Manage guest traffic, conversion, and staffing to deliver strong results.
Lead center operations, including payroll, ordering, and compliance.