Center Coordinator

Lighthouse Autism Center•Asheboro, NC

13d

About The Position

The Center Coordinator supports the center’s daily operations by coordinating staffing, onboarding, training, administrative processes, and operational workflows. The role partners with center leadership to promote staff readiness, operational efficiency, continuity of services, and a positive experience for learners, families, and employees. The position oversees workforce administration, employee onboarding, training coordination, compliance tracking, payroll support, facility operations, administrative processes, and day-to-day center operations. The coordinator is expected to obtain and maintain Registered Behavior Technician (RBT) certification through Lighthouse Autism Center and may provide direct learner support to maintain service continuity and operational stability. When providing direct services, the coordinator implements treatment plans under BCBA supervision and completes required documentation and data collection.

Requirements

High school diploma or equivalent required.
Ability to successfully obtain and maintain Registered Behavior Technician (RBT) certification through Lighthouse Autism Center.
Strong organizational, communication, and time-management skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and ability to maintain confidentiality.
Proficiency with Microsoft Office and ability to learn scheduling, payroll, documentation, and operational systems.

Nice To Haves

Associate or bachelor’s degree preferred.
Experience in healthcare, education, operations, administration, customer service, or a related field preferred.
Experience in an ABA environment preferred but not required.
Bachelor’s degree in health sciences, business, or general administration is a plus.

Responsibilities

Maintain daily therapist schedules and coordinate staffing changes based on learner needs, staff availability, and clinical guidance.
Manage staff and learner call-ins, attendance tracking, PTO administration, and coverage needs.
Approve timecards and resolve payroll-related discrepancies.
Support hiring activities, including interview coordination, guided shadows, and onboarding logistics.
Maintain employee records and workforce tracking tools.
Partner with center leadership to support staffing continuity and operational efficiency.
Coordinate new-employee onboarding, including orientation, required documentation, and readiness for independent work.
Schedule and coordinate training activities, competency assessments, and required learning programs.
Track RBT certification progress, including application submission, exam scheduling and results, and renewals.
Maintain training, certification, compliance, and credentialing records.
Coordinate and document mock competency assessments and certification-readiness activities.
Coordinate CPR/First Aid certifications, skills evaluations, and renewal requirements.
Coordinate CPI training, disengagement competency assessments, and required recertifications.
Plan, coordinate, and track quarterly in-service training requirements.
Partner with Training, Human Resources, and center leadership to support employee readiness and development.
Monitor completion of annual training, certification, and compliance requirements.
Maintain learner, employee, and operational records.
Coordinate family onboarding documentation and routine center communications.
Assist with workers’ compensation administration, facility inventory, IT equipment, and maintenance needs.
Support Human Resources, Payroll, Benefits, Leave Administration, and employee-related processes.
Manage administrative systems, operational tracking tools, and documentation repositories.
Support audits, compliance activities, reporting requests, and corrective action documentation.
Support and coordinate center activities and programs that build culture, including You Rock’s and events as applicable.
Provide direct learner support after successfully completing RBT certification.
Implement treatment plans under BCBA supervision when providing direct services.
Complete documentation and data collection associated with learner services.
Support continuity of care during staffing shortages, schedule gaps, and emergency operational needs.