Center Administrative Asst
About The Position
The Center Administrative Assistant greets and assists visitors, answers phones, and provides administrative support to Education, Family Support Services, the case management team, and the overall center operation. The role also collects applications, enters information into the computer, maintains the waitlist, and processes enrollment applications. The position supports Head Start center activities, including meetings, trainings, parent meetings, home visits, and school readiness and parent engagement activities. It handles records and operational tasks such as staff time and attendance support, children’s attendance and meal counts, volunteer paperwork, transportation ridership tracking, and contacting substitute staff when needed. The role has no supervisory responsibility and requires travel for meetings, training, and off-site events.
Requirements
- Associate degree or higher in Business Administration or a related field, or education in progress/equivalent experience; five additional years of experience may substitute for the education requirement.
- At least one year of experience in a relevant position is preferred.
- Excellent verbal and written communication skills.
- Computer proficiency.
- Ability to work a flexible schedule as needed and multitask in a fast-paced, professional, team-oriented environment.
- Use of a car or other means of transportation and a valid driver’s license.
- Ability to read, write, and express oneself in English.
- Documented proof of a current physical exam, negative TB test, and MMR immunity.
- Suitable CORI, SORI, and DCF background checks on file before employment.
- Suitable fingerprint check completed within the first 30 days of employment.
- Ability to meet the physical demands of standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day, and frequently lifting or moving items over 50 pounds.
Nice To Haves
- Bilingual English/Spanish skills.
- Current CPR and First Aid certification, or ability to obtain and maintain certification within 30 days of hire.
- Hepatitis B immunity is advisable.
Responsibilities
- Welcome visitors and represent the center professionally using positive communication.
- Answer phones and provide administrative support to Education, Family Support Services, case management, and center operations.
- Prepare reports and center updates; develop and implement forms; file materials; and request center supplies.
- Assist with the staff time and attendance system.
- Train and supervise center office volunteers.
- Revise and distribute Head Start policies and procedures.
- Support center activities, including committee meetings, trainings, parent meetings, and home visits.
- Provide administrative support to the Education and Case Management Center Supervisors.
- Enter information into the computer and process enrollment applications.
- Collect applications, maintain the waitlist, and follow up on enrollment documentation.
- Submit volunteer paperwork, record children’s attendance, and submit daily meal counts.
- Initiate follow-up regarding children’s attendance.
- Contact substitutes for classroom coverage as needed.
- Track and report transportation ridership.
- Keep parent and staff boards current.
- Support school readiness and parent engagement activities.
- Travel for meetings, training, and off-site events.
- Perform other duties as assigned based on program needs.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
