Cellular Therapy Outreach Navigator

Community Health System•Clovis, CA

1d•$29 - $36

About The Position

The Cellular Therapy Outreach Navigator promotes equitable and timely access to cellular therapy services by guiding patients and referring providers through the referral and care process. The role builds community partnerships, coordinates referrals, identifies barriers to care, connects patients with appropriate resources, and increases awareness of cellular therapy services and clinical research opportunities. Working collaboratively with a multidisciplinary team, the Navigator supports patient access, community engagement, health equity, and program goals. The Navigator promotes cellular therapy services through community outreach, education, and partnerships with healthcare providers and community organizations. Responsibilities include coordinating referrals, appointments, and communication between patients and the care team; identifying barriers to care; connecting patients with appropriate resources and support services; supporting clinical research awareness; maintaining accurate documentation; and tracking program data for patient access, quality improvement, grant reporting, and regulatory requirements. The ideal candidate has knowledge of patient navigation, healthcare delivery, community resources, and barriers to care, along with an understanding of oncology, hematology, cellular therapy, health disparities, and social determinants of health. Strong communication, presentation, relationship-building, organizational, and problem-solving skills are essential, as is the ability to engage effectively with diverse populations and collaborate within a multidisciplinary team. Proficiency with electronic medical records, databases, and standard business applications is also expected.

Requirements

High school diploma, High School Equivalency (HSE), or completion of a CHS-approved Individualized Education Plan (IEP) Certificate.
Two years of experience in patient navigation, healthcare, community outreach, care coordination, social services, public health, or healthcare program coordination.
Current Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association (AHA).
Knowledge of patient navigation, healthcare delivery, community resources, and barriers to care.
Understanding of oncology, hematology, cellular therapy, health disparities, and social determinants of health.
Strong communication, presentation, relationship-building, organizational, and problem-solving skills.
Ability to engage effectively with diverse populations and collaborate within a multidisciplinary team.
Proficiency with electronic medical records, databases, and standard business applications.

Nice To Haves

Associate's or bachelor's degree in Healthcare Administration, Public Health, Social Work, Community Health, Health Sciences, or a related field.
Oncology Patient Navigator-Certified Generalist (OPN-CG) certification.
Community Health Worker (CHW) certification.
Certified Patient Navigator certification or another relevant patient navigation certification.

Responsibilities

Promote equitable and timely access to cellular therapy services by guiding patients and referring providers through the referral and care process.
Promote cellular therapy services through community outreach and education.
Build partnerships with healthcare providers and community organizations.
Coordinate referrals, appointments, and communication between patients and the care team.
Identify barriers to care and connect patients with appropriate resources and support services.
Increase awareness of cellular therapy services and clinical research opportunities.
Support clinical research awareness.
Maintain accurate documentation.
Track program data to support patient access, quality improvement, grant reporting, and regulatory requirements.
Collaborate with the multidisciplinary team to support patient access, community engagement, health equity, and program goals.