Navigator Outreach Worker
About The Position
Change Grow Live is a charity committed to helping service users change the direction of their lives, grow as individuals, and reach their full potential. The Navigator Outreach Worker will engage service users and help ensure they access appropriate support at the right time and in a way that meets their needs. The role is co-located between the CGL Street Outreach Service and Brighton & Hove City Council’s Multi-Disciplinary Enhanced Support Team. It contributes to delivery of the Rough Sleeping Programme in Brighton & Hove, focusing on people with a history of rough sleeping and multiple disadvantage. The postholder will support clients identified as being in the Target and Priority Group who have long, repeated, and/or complex experiences of rough sleeping. This is a full-time, fixed-term role based in Brighton, working 37.5 hours per week until March 2029. The salary is £28,557.79–£32,802.41 (CGL points 23–28). The post is subject to an enhanced Disclosure and Barring Service check. Visa sponsorship is not available; applicants must already have the right to work in the UK.
Requirements
- Understand the needs of people who are rough sleeping or insecurely housed.
- Understand the importance of multi-agency working.
- Have excellent verbal and written communication skills and good IT skills.
- Be proactive and able to work on own initiative, with excellent time-management and prioritisation skills.
- Have a good working knowledge of interventions, services, and good practice in at least two of these areas: mental health, substance use, housing, domestic abuse, criminal justice, immigration, welfare benefits, or health and social care.
- Be a supportive team player with strong interpersonal skills and the ability to work in partnership with a wide range of professionals, agencies, and internal and external stakeholders.
- Be able to manage change successfully while prioritising service users’ needs.
- Understand information governance processes and commit to following and applying necessary safeguards.
- Have experience of and a commitment to working positively in partnership with statutory and voluntary agencies.
- Already have the right to work in the UK; visa sponsorship and support for new visa applications or extensions are not available.
Responsibilities
- Work with an identified number of clients with repeated, prolonged, and/or complex experiences of rough sleeping in Brighton & Hove.
- Identify and establish contact with long-term rough sleepers, providing assertive outreach to people whom services may find difficult to engage.
- Proactively ensure service users can access ongoing services, including healthcare, recovery, and social care.
- Work closely with partner services in Brighton & Hove, share appropriate information, and ensure action plans are carried out.
Benefits
- 25 days’ holiday plus bank holidays, rising by one day for each year of service up to 30 days.
- A paid ‘Wellness’ hour each week, a ‘Wellness’ hub, and an Employee Assist Programme.
- Contributory pension scheme.
- Discounts for shopping, cinema, holidays, and other purchases.
- Friendly and supportive team.
- Training, career development, and progression opportunities.
- Refer-a-friend scheme offering £250 in vouchers if the candidate is successful.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
