Outreach Worker

Western MA • Chicopee, MA

3d

About The Position

The Mental Health Association (MHA) is seeking compassionate and motivated Outreach Workers to support individuals living with developmental and intellectual disabilities, autism, and mental health challenges. This active, community-based role helps participants build independence through assistance with daily living tasks, accessing resources, and securing stable housing.

The Integration & Community Living (ICL) program supports people with intellectual and developmental disabilities or autism to live independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. MHA has over 60 years of experience supporting transitions from institutional settings into homes where individuals can build skills, make choices, and participate in community life. Services include supported and shared living, emergency respite, and privately funded care, with the aim of promoting independence, dignity, and meaningful community connections.

The position pays $19–$21 per hour. The listed schedule is Monday through Thursday and Sunday, 11 a.m.–7 p.m., for 40 hours.

Requirements

• Valid driver’s license, automobile insurance, and a safe, reliable vehicle.
• Compassionate, patient, and adaptable approach; enjoys working independently.
• Strong communication, time management, and organizational skills.
• Ability to pass CPR and first aid certification; training is provided.
• Ability to pass a background/CORI check.
• High school diploma or equivalent preferred.
• Six months of human services experience is a plus.

Nice To Haves

• High school diploma or equivalent.
• Six months of experience in human services.

Responsibilities

• Assist participants in finding and maintaining housing, working with landlords, and ensuring stable living conditions.
• Teach and model independent living skills, including budgeting, cooking, cleaning, and socializing.
• Provide transportation to appointments, errands, and community activities.
• Coordinate with healthcare providers, Social Security offices, and other community resources to support participant needs.
• Respond to emergencies and ensure participant safety and well-being.

Benefits

• Medical, dental, and vision health care plan.
• Retirement plan (403B, IRA).
• Paid time off, including vacation, sick leave, and public holidays.
• Family leave, including maternity and paternity leave.
• Long-term disability.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED