Outreach Worker

Mental Health Association - Western MA•Chicopee, MA

4d•$19 - $21•Onsite

About The Position

The Mental Health Association (MHA) is seeking compassionate and motivated Outreach Workers to support individuals living with developmental and intellectual disabilities, autism, and mental health challenges. This active, community-based role helps participants build independence by assisting with daily living tasks, accessing resources, and securing stable housing. The Integration & Community Living (ICL) program provides person-centered residential and outreach services throughout Western Massachusetts in partnership with the Department of Developmental Services (DDS). Its services support individuals in living independently and meaningfully in their communities, including supported and shared living, emergency respite, and privately funded care.

Requirements

Valid driver’s license, automobile insurance, and a safe, reliable vehicle.
Compassionate, patient, and adaptable, with the ability to work independently.
Strong communication, time management, and organizational skills.
Ability to pass CPR and first aid certification; training is provided.
Ability to pass a background/CORI check.

Nice To Haves

High school diploma or equivalent preferred.
Six months of experience in human services is a plus.

Responsibilities

Assist participants in finding and maintaining housing, working with landlords, and ensuring stable living conditions.
Teach and model independent living skills such as budgeting, cooking, cleaning, and socializing.
Provide transportation to appointments, errands, and community activities.
Work with healthcare providers, Social Security offices, and other community resources to support participant needs.
Respond to emergencies and ensure participant safety and well-being.