About The Position

The Patient Navigator-Licensed Vocational Nurse (LVN) works under the supervision of a Registered Nurse (RN), Medical Doctor (MD), or Nurse Practitioner (NP) to provide developmentally appropriate, age-specific direct and indirect patient care in the Transplant and Cellular Therapy (TCT) program at the Children’s Hospital outpatient clinic. The program serves patients from birth to 26 years of age or older with suspected or confirmed malignancies or hematologic disorders. The LVN performs designated procedures and treatments requiring knowledge and technical expertise within the LVN scope of practice and follows established policies, procedures, protocols, techniques, and guidelines. The role includes recognizing and promptly reporting signs and symptoms of complications or allergic reactions; orienting patients and families to clinic routines; preparing patients for examinations; assisting the MD or NP with examinations and procedures; and ensuring that insurance authorizations, test results, coding, and other required information are available for provider review. The position also follows up on assigned case management and navigation activities and may float to other areas as assigned. The successful candidate demonstrates compassion and sensitivity when communicating with patients and families facing serious illness, works effectively with licensed care providers, and performs other duties as needed. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda University Health and its affiliated entities.

Requirements

  • Graduate of a school of vocational nursing.
  • At least six months of experience as an LVN or one year of experience as a Medical Assistant in a physician back-office setting.
  • Active California Licensed Vocational Nurse (LVN) license.
  • Basic Life Support (BLS) certification issued by the American Heart Association.
  • Knowledge of oncology/hematology disease processes and treatments.
  • Ability to communicate professionally in English, read and write legibly, use required computer systems and software, operate and troubleshoot job-related equipment, and perform basic patient care activities using proper body mechanics and safety precautions.
  • Ability to follow instructions, communicate and collaborate effectively, accept direction, exercise critical thinking and good judgment, solve problems, and perform duties with supervision.
  • Ability to manage multiple patient assignments, organize and prioritize workload, recall information accurately, and pay close attention to detail.
  • Ability to perform basic math functions and meet the position’s sensory requirements, including distinguishing colors, hearing conversations and workplace sounds, discerning temperature variances through touch, and seeing computer screens, medical records, and written documents.
  • Ability to exhibit professional behavior and remain calm and courteous under pressure.
  • Must understand and embrace the mission, purpose, and identity of Loma Linda University Health and its affiliated entities.

Nice To Haves

  • At least one year of clinical experience in oncology or hematology nursing, an infusion center, or a clinic.
  • Spanish language skills.

Responsibilities

  • Provide developmentally appropriate, age-specific direct and indirect patient care under the supervision of an RN, MD, or NP.
  • Perform designated procedures and treatments within the LVN scope of practice and according to established policies, procedures, protocols, techniques, and guidelines.
  • Recognize and immediately report signs and symptoms of complications or allergic reactions to the RN, MD, or NP.
  • Communicate with kindness and sensitivity to patients and families facing a serious critical illness.
  • Orient patients and families to clinic routines and prepare patients for examinations.
  • Assist the MD or NP with examinations and procedures as requested.
  • Ensure insurance authorizations, test results, appropriate coding, and other required information are available for provider review.
  • Follow up on designated case management and navigation activities as requested by the RN, MD, or NP.
  • Float to other areas as assigned.
  • Perform other duties as needed.
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