Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Santa Fe, NM

10d

About The Position

The CDL Delivery Driver provides customer service while planning and completing scheduled merchandise deliveries. The role involves preparing and loading orders, checking merchandise and invoices, transporting loads in compliance with Department of Transportation (DOT) regulations, and updating delivery status for tracking. Drivers may unload, install, and test appliances at customers’ homes and coordinate delivery communications. The position also includes inspecting and maintaining delivery vehicles and equipment, completing required DOT documentation, and supporting store safety, security, and cleanliness.

Requirements

Hold a Class A CDL where required to operate a multi-unit CMV (tractor trailer and flatbed); or hold a Class A or Class B CDL with air-brake endorsement where required to operate a single-unit CMV (tandem flatbed).
Have a valid medical certificate or be able to obtain one upon employment.
Be able to pass an MVR screen in accordance with company requirements.
Be able to obtain sales-related licensure or registration as required by law.
Be able to read, write, and perform basic arithmetic, including addition and subtraction.
Be at least 21 years of age.
Be able to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service by understanding customer needs, answering questions, assisting with merchandise selection and loading, and explaining relevant product, stock, special-order, feature, application, and warranty information.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect product condition before loading and verify that invoice descriptions, items, model numbers, and quantities match the load.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on cleanliness, maintenance, and repairs for delivery vehicles and other equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify potential shoplifting, theft, and other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, safe, and secure store and work area.
Follow applicable safety requirements, including procedures for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.