Full Time - CDL Delivery Driver

Lowe's Home Centers•Lakewood, CO

12d

About The Position

The CDL Delivery Driver provides customer service while preparing and delivering merchandise according to schedule. The role includes planning delivery activities, preparing and loading orders, inspecting products, verifying order accuracy, and keeping customers informed about delivery. Drivers may unload, install, and test appliances at delivery locations. The position is also responsible for safe and compliant vehicle operations, including keeping loads within payload and DOT requirements, updating delivery and route status, completing required DOT reports, and ensuring delivery vehicles and equipment are clean and maintained. Additional duties include maintaining a safe and orderly store and work area, following safety procedures, operating store equipment as needed, and promptly communicating security risks to management or Asset Protection. Other duties may be assigned.

Requirements

Class A CDL license where required for multi-unit commercial motor vehicles; or a Class A or B CDL with air brake endorsement where required for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s policies, procedures, and programs.
Assist customers with locating, demonstrating, selecting, carrying, or loading merchandise and respond to questions.
Communicate merchandise, stock, special-order, feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect product condition before loading or assisting customers with loading.
Verify invoice descriptions, items, model numbers, and quantities against the loaded merchandise.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, or other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization in store and work areas.
Help maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements applicable to regular duties, including top-stock safety, safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.