Full Time - CDL Delivery Driver

Lowe's Home Centers•Santa Fe, NM

About The Position

The CDL Delivery Driver provides customer service while planning, preparing, and delivering merchandise according to schedule. The role involves helping customers locate and select merchandise, answering questions, communicating product and warranty information, and coordinating delivery updates. The driver prepares and loads orders, verifies products and quantities, and delivers, unloads, installs, and tests appliances when required. The position also maintains delivery vehicles and equipment, completes required DOT reporting, and follows safety, security, and housekeeping procedures.

Requirements

Class A CDL for locations with multi-unit commercial motor vehicles, such as tractor-trailers and flatbeds; or a Class A or Class B CDL with air brake endorsement for locations with single-unit commercial motor vehicles, such as tandem flatbeds.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass the company-required motor vehicle record screen.
Ability to obtain sales-related licensure or registration where required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide SMART customer service and assist customers with merchandise, product information, and project needs.
Contact customers regarding deliveries or coordinate with the truck driver to make customer calls.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull, build, band, and load delivery orders within payload limits and in delivery order.
Inspect products before loading and match invoice items, descriptions, models, and quantities against the load.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle cleanliness, maintenance, and repairs, including lift gates and other equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify potential shoplifting, theft, and other security risks and report them to management or Asset Protection.
Follow housekeeping standards and maintain safe, clean, and organized work areas.
Follow applicable safety requirements, including use of aisle blockers, spotters, safety devices, and power-equipment tether lines.
Operate store equipment as needed for the role.
Perform other duties as assigned.