Full Time - CDL Delivery Driver

Lowe's Home Centers•Summersville, WV

About The Position

The CDL Delivery Driver provides customer service while planning and completing merchandise deliveries. The role includes preparing and loading delivery orders, inspecting products, verifying items against invoices, keeping customers informed, and delivering merchandise on schedule. Drivers may unload, install, and test appliances at customers’ homes. The position also requires maintaining delivery vehicles and equipment, recording route status, completing DOT reporting, and following safety, security, and housekeeping standards.

Requirements

Hold a Class A CDL where required to operate multi-unit commercial vehicles, or a Class A or B CDL with air brake endorsement where required to operate single-unit commercial vehicles.
Have a valid medical certificate or be able to obtain one upon employment.
Pass the company-required motor vehicle record screen.
Be able to obtain sales-related licensure or registration as required by law.
Be able to read, write, and perform basic arithmetic, including addition and subtraction.
Be at least 21 years of age.
Be able to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service by identifying customer needs, answering questions, assisting with merchandise selection and loading, and communicating product, stock, special-order, feature, application, and warranty information.
Contact customers about deliveries or coordinate with the truck driver to call customers.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities loaded.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle and equipment cleanliness, maintenance, and repair needs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and communicate them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, and safe work environment; identify hazards and keep aisles, doors, and gates secure.
Follow applicable safety requirements, including use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.