Full Time - CDL Delivery Driver

Lowe's Home Centers•Hannibal, MO

17d

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to scheduled delivery activities. The role includes preparing delivery loads, safely loading and transporting merchandise, communicating with customers about deliveries, and unloading, installing, and testing appliances. The driver maintains delivery vehicles and equipment, completes required Department of Transportation (DOT) reporting, and follows CDL, safety, security, and store housekeeping requirements. Other duties may be assigned.

Requirements

Class A CDL license where required for multi-unit commercial motor vehicles, or a Class A or Class B CDL with air brake endorsement where permitted for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass the company's motor vehicle record screen.
Ability to obtain sales-related licensure or registration when required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide SMART customer service and help customers locate, select, carry, or load merchandise.
Answer customer and employee questions, assist customers with projects when necessary, and communicate product, stock, special order, feature, application, and warranty information.
Contact customers regarding delivery or coordinate with the truck driver to call customers.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and match invoice items and quantities against descriptions, items, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Recognize signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, safe, and secure work environment.
Follow applicable safety requirements and operate store equipment as needed.