Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Ballwin, MO

15d

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role plans delivery activities, prepares and loads orders, verifies merchandise against invoices, and ensures loads are safe and within payload limits and Department of Transportation (DOT) regulations. Drivers may unload, install, and test appliances at customers’ homes, and update delivery and route status using a system such as an iPhone. The position also includes inspecting and maintaining delivery vehicles and equipment, completing DOT reporting, and maintaining a clean, safe, and secure store and work environment. Drivers must comply with applicable CDL and DOT requirements and may perform other duties as assigned. Lowe’s is a home improvement company serving approximately 16 million customer transactions weekly. It employs approximately 300,000 associates and operates more than 1,700 home improvement stores, 530 branches, and 130 distribution centers. Lowe’s supports community programs focused on safe and affordable housing, community spaces, skilled trades, and disaster relief, and is an equal opportunity employer.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles; or a Class A or B CDL with air brake endorsement where required to operate a single-unit commercial motor vehicle.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Understand and assist customers with locating, demonstrating, selecting, carrying, and loading merchandise; answer customer and employee questions and communicate merchandise, feature, application, and warranty information.
Contact customers about deliveries or coordinate customer calls with the truck driver.
Plan deliveries, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading, and verify loaded items against invoices, including descriptions, quantities, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in a tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle and equipment cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Detect and report signs of shoplifting, theft, and other security risks to management and/or Asset Protection.
Maintain housekeeping standards and a clean, organized store and work area.
Maintain a safe and secure work environment, including reviewing safety conditions, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements and use required safety equipment and procedures.
Operate store equipment as needed for the role.
Perform other duties as assigned.