Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Greensburg, PA

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading delivery orders, verifying merchandise and product condition, communicating with customers about deliveries, and unloading, installing, and testing appliances. The driver is responsible for safe, secure, DOT-compliant loads; updating delivery and route status; completing DOT reporting; and verifying inspections, cleanliness, maintenance, and repairs for delivery vehicles and equipment. The position also supports store safety, security, housekeeping, and equipment operation, and performs other duties as assigned. Lowe’s is a home improvement company serving approximately 16 million customer transactions a week. It employs approximately 300,000 associates and operates more than 1,700 stores, 530 branches, and 130 distribution centers. The company supports community programs focused on safe and affordable housing, community spaces, skilled trades, and disaster relief. Lowe’s is an equal opportunity employer.

Requirements

  • Class A CDL license where operating multi-unit CMVs such as tractor-trailers and flatbeds is required, or Class A or B CDL with air-brake endorsement where operating single-unit CMVs such as tandem flatbeds is required.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck or trailer, or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

  • Provide customer service in accordance with Lowe’s policies, procedures, and programs.
  • Understand customer needs and assist with locating, demonstrating, selecting, carrying, or loading merchandise.
  • Answer customer and employee questions, provide project guidance when necessary, and communicate product, stock, special-order, feature, application, and warranty information.
  • Contact customers about deliveries or coordinate customer calls with the truck driver.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and match invoice items and quantities to loaded merchandise, including descriptions and model numbers.
  • Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspection reports and ensure delivery vehicles and equipment are clean, maintained, and repaired.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify signs of shoplifting, theft, or other security risks and promptly report them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, and safe work environment, including identifying hazards and securing doors and gates.
  • Follow applicable safety requirements, including top-stock safety, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
  • Operate store equipment as needed for the role, such as phones, computers, copiers, CCTV systems, key cutters, panel saws, paint mixers, flooring cutters, and compactors or balers.
  • Perform other duties as assigned.
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