Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Montoursville, PA

18d

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to scheduled orders. The role includes preparing and loading delivery vehicles, confirming products and quantities, communicating with customers about deliveries, and unloading, installing, and testing appliances. The driver maintains safe, secure loads and vehicles, follows Department of Transportation (DOT) and CDL requirements, updates delivery status using a tracking system, and helps maintain a clean and safe store and work environment. Other duties may be assigned.

Requirements

Class A CDL license where operating a multi-unit CMV (tractor trailer and flatbed) is required; or a Class A or Class B CDL with air brake endorsement where operating a single-unit CMV (tandem flatbed) is required.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for onloading or offloading a vehicle.

Responsibilities

Provide customer service by assisting customers with merchandise selection, locating products, answering questions, explaining product and warranty information, and expressing appreciation.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and secure delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify invoice descriptions, items, model numbers, and quantities against loaded merchandise.
Ensure loads are secure and comply with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle condition; maintain cleanliness and arrange maintenance or repairs for delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of theft or other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized store and work area.
Maintain a safe and secure work environment, including conducting safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including requirements for top stock, safety cables, aisle blockers, power equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.