Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Owens Cross Roads, AL

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning delivery activities, preparing and loading orders, verifying merchandise, and communicating with customers about deliveries and products. The driver unloads, installs, and tests appliances as needed, maintains delivery vehicles and equipment, and follows Department of Transportation and safety requirements. The position also supports store cleanliness, security, and other assigned duties.

Requirements

  • Class A CDL license where required for multi-unit CMV operation; or a Class A or B CDL with air brake endorsement where permitted for single-unit CMV operation.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass the company-required motor vehicle record screening.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years old.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

  • Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and communicating product, stock, special-order, feature, application, and warranty information.
  • Contact customers regarding deliveries or coordinate with the truck driver to call customers.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading or assisting customers with loading.
  • Verify loaded items against invoices, including descriptions, quantities, and model numbers.
  • Ensure loads are safe, secure, and compliant with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and reports, and maintain vehicle and equipment cleanliness, maintenance, and repairs.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify signs of shoplifting, theft, and other security risks and report them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, safe, and secure work environment.
  • Follow applicable safety requirements, including those for top stock, safety cables, aisle blockers, power equipment, spotters, and safety devices.
  • Operate store equipment as needed for the role.
  • Perform other duties as assigned.
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