Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Conway, NH

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning deliveries, preparing and loading orders, inspecting products, and ensuring loads are properly secured and compliant with Department of Transportation (DOT) regulations. Drivers update delivery and route status in a tracking system, contact customers about deliveries, and may unload, install, and test appliances at the delivery location. The position also includes vehicle inspections and reporting, maintaining delivery vehicles and equipment, completing DOT documentation to maintain CDL compliance, and supporting a safe, clean, and organized store and work environment. The driver must meet the applicable CDL requirements for the vehicle operated, hold or obtain a valid medical certificate, pass the company’s motor vehicle record screening, and be at least 21 years old.

Requirements

Class A CDL license where required for multi-unit commercial motor vehicles, or Class A or B CDL with air brake endorsement where permitted for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass a motor vehicle record screening in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Identify customers’ needs and help them locate, demonstrate, select, carry, or load merchandise.
Answer customer and employee questions and provide project guidance when needed.
Share information about stock, special-order merchandise, product features, applications, warranties, and Lowe’s programs.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or helping customers load them.
Verify that invoice items, quantities, descriptions, and model numbers match the loaded merchandise.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports, and ensure delivery vehicles and equipment are clean, maintained, and repaired.
Complete DOT reporting required to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Follow housekeeping standards and programs to maintain clean, organized stores and work areas.
Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers, tether lines on power equipment, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.