Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Lincoln, NE

21d

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role includes planning delivery activities, preparing and loading delivery orders, inspecting products, matching items against invoices, and communicating with customers about deliveries. Drivers unload, install, and test appliances as needed, and keep delivery and route information updated in the tracking system. The position is responsible for safe, secure, and DOT-compliant loads; completing required DOT reporting; and maintaining delivery vehicles and related equipment. The driver also follows store safety, housekeeping, and security procedures, operates equipment as needed, and performs other duties as assigned.

Requirements

Class A CDL license for locations with multi-unit commercial motor vehicles (tractor trailer and flatbed); or a Class A or Class B CDL with air brake endorsement for locations with single-unit commercial motor vehicles (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for onloading or offloading a vehicle.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Help customers locate, select, demonstrate, carry, and load merchandise; answer questions and guide customers through projects when needed.
Communicate product, stock, special-order, feature, application, and warranty information to customers.
Contact customers regarding deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading them for delivery or helping customers load them.
Verify that the items and quantities loaded match invoice descriptions and model numbers.
Ensure loads are safe, secure, and within DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports, and ensure delivery vehicles and other equipment are clean, maintained, and repaired.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Follow housekeeping standards and programs to maintain clean and organized store and work areas.
Maintain a safe and secure work environment, including conducting safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements applicable to regular duties, including requirements for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.