Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Hutchinson, KS

14d

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning deliveries, preparing and loading merchandise, inspecting products, and verifying items against invoices. Drivers communicate with customers about deliveries and assist customers with merchandise and projects as needed. The position is also responsible for safe, secure, DOT-compliant loads; updating delivery and route status in a tracking system; and unloading, installing, and testing appliances. Drivers verify vehicle inspections and report vehicle and equipment cleanliness, maintenance, and repair needs, and complete DOT reporting to maintain certification and CDL compliance. The role also supports store safety, security, housekeeping, and equipment operation, and includes other duties as assigned.

Requirements

Class A CDL license where multi-unit CMVs (tractor trailer and flatbed) are operated; or Class A or B CDL with air brake endorsement where single-unit CMVs (tandem flatbed) are operated.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s policies, procedures, and programs.
Understand customer needs and assist with locating, demonstrating, selecting, carrying, and loading merchandise.
Respond to customer and employee questions, explain projects when necessary, and share merchandise, feature, application, and warranty information.
Contact customers regarding deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice items, descriptions, quantities, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report cleanliness, maintenance, and repair needs for delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify potential shoplifting, theft, and other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized store and work area.
Help maintain a safe and secure work environment, including conducting daily safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable job safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.