Full Time - CDL Delivery Driver

Lowe's Home Centers•Conway, NH

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role plans delivery activities, prepares and loads delivery orders, verifies merchandise against invoices, and keeps customers informed about delivery. Drivers may unload, install, and test appliances at delivery locations. The position also requires maintaining safe, secure loads in accordance with Department of Transportation regulations; updating delivery and route status; inspecting and maintaining vehicles and equipment; and completing DOT reporting to maintain certification and CDL compliance. The driver supports a clean, safe, and secure store and work environment, follows applicable safety procedures, and performs other duties as assigned.

Requirements

  • Class A CDL for locations with multi-unit CMVs, or a Class A or B CDL with air-brake endorsement for locations with single-unit CMVs, as applicable.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years old.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

  • Provide customer service and help customers locate, select, carry, and load merchandise.
  • Respond to customer and employee questions and provide information about merchandise, special orders, product features, applications, warranties, and Lowe’s programs.
  • Contact customers about deliveries or coordinate with the truck driver to do so.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and match invoice items, descriptions, quantities, and model numbers to the load.
  • Ensure loads are safe, secure, and compliant with DOT regulations.
  • Update delivery and route status in tracking systems.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and ensure delivery vehicles and equipment are clean, maintained, and repaired as needed.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify potential shoplifting, theft, and other security risks and communicate them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, safe, and secure store and work area.
  • Follow safety requirements relevant to job duties and operate store equipment as needed.
  • Perform other duties as assigned.
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