Full Time - CDL Delivery Driver

Lowe's Home Centers•Utica, NY

12d

About The Position

The CDL Delivery Driver provides customer service and performs merchandise delivery activities for Lowe’s. The role plans deliveries, prepares and loads orders, delivers products on schedule, and may unload, install, and test appliances. It also involves maintaining delivery vehicles and equipment, completing required Department of Transportation (DOT) reporting, and following applicable safety, security, and CDL regulations. The position requires a Class A or Class B commercial driver’s license depending on the vehicle operated, a valid medical certificate or the ability to obtain one upon employment, and the ability to pass the company’s motor vehicle record screen. Pay is listed at $22.90–$23.80 per hour; starting pay may vary based on position, location, education, training, and experience.

Requirements

Class A CDL license where required for multi-unit CMVs (tractor-trailer and flatbed), or Class A or Class B CDL with air-brake endorsement where required for single-unit CMVs (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide SMART customer service by understanding customer needs, assisting with merchandise selection and loading, answering questions, and expressing appreciation.
Communicate product, stock, special-order, feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate with the truck driver to make the call.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and according to delivery order.
Inspect products before loading or assisting customers with loading, and verify loaded items against invoices, including descriptions, quantities, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, safe, and secure work environment; conduct daily safety reviews, note hazards, keep aisles clear, and secure doors and gates.
Follow applicable safety requirements, including top-stock safety procedures and use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, subject to eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
Wellness programs.
Learning and development opportunities.