Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Hoover, AL

32d

About The Position

The CDL Delivery Driver provides customer service, prepares and delivers merchandise, and supports safe and compliant store and delivery operations. The role plans delivery activities, prepares and loads orders, verifies products against invoices, and delivers merchandise according to schedule. It also involves customer communication, appliance unloading, installation and testing, vehicle inspections and upkeep, DOT reporting, and maintaining a safe and organized work environment. Other duties may be assigned.

Requirements

Class A CDL license where required for multi-unit commercial motor vehicles, or Class A or B CDL license with air brake endorsement where required for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and communicating product, stock, special order, feature, application, and warranty information.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities loaded.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle cleanliness, maintenance, and repairs, including equipment such as lift gates.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of theft or security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization in store and work areas.
Maintain a safe and secure work environment, including identifying hazards, keeping aisles clear, securing doors and gates, and following applicable safety requirements.
Operate store equipment as needed for the role.
Perform other duties as assigned.