Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Issaquah, WA

12d•$29 - $32

About The Position

The Full Time CDL Delivery Driver provides customer service while planning, preparing, and delivering merchandise orders on schedule. The role involves pulling and loading merchandise, inspecting products and verifying order quantities, and communicating with customers about deliveries and merchandise. Drivers unload, install, and test appliances, maintain delivery vehicles and related equipment, and follow applicable Department of Transportation (DOT) and CDL requirements. The position also supports store cleanliness, safety, security, and other assigned duties.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles, such as tractor trailers and flatbeds; or a Class A or B CDL with air-brake endorsement where applicable for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Identify customers’ needs and assist them with locating, demonstrating, selecting, carrying, and loading merchandise.
Respond promptly and knowledgeably to customer and employee questions, including helping customers through projects when needed.
Explain stock, special-order merchandise, product features, applications, and warranty information related to Lowe’s programs.
Contact customers about deliveries or coordinate with the truck driver to call them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities against the load.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports, and ensure delivery vehicles and other equipment are clean, maintained, and repaired.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify common signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized store and work area.
Help maintain a safe and secure work environment, including reviewing safety conditions, noting hazards, keeping aisles clear, and securing doors and gates.
Follow job-related safety requirements, including applicable top-stock, safety-cable, aisle-blocker, power-equipment tether, spotter, and safety-device practices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.