Full Time - CDL Delivery Driver

Lowes•West Des Moines, IA

11d

About The Position

The CDL Delivery Driver provides customer service and plans, prepares, and completes merchandise deliveries according to schedule. The role involves pulling and loading merchandise, verifying products against invoices, inspecting items before delivery, and communicating with customers about deliveries and Lowe’s merchandise and programs. The driver is responsible for safe, compliant transportation and delivery operations, including securing loads under DOT regulations, updating delivery status, unloading and installing appliances, and maintaining delivery vehicles and equipment. The position also supports store safety, cleanliness, security, and other duties as assigned.

Requirements

Class A CDL license where required for locations with multi-unit CMVs, or a Class A or B CDL with air brake endorsement where permitted for locations with single-unit CMVs.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service according to Lowe’s customer service policies, procedures, and programs.
Understand and assist customers with locating, demonstrating, selecting, carrying, and loading merchandise.
Respond promptly and knowledgeably to customer and employee questions, including walking customers through projects when necessary.
Communicate stock, special-order, feature, application, warranty, and Lowe’s program information to customers.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify loaded items and quantities against invoices, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with Department of Transportation (DOT) regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports; maintain the cleanliness and condition of delivery vehicles and equipment, and report needed maintenance or repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly communicate them to management or Asset Protection.
Maintain housekeeping standards and the cleanliness and organization of store and work areas.
Help maintain a safe and secure work environment, including conducting daily safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including procedures for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.